Bayt.com

Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Fidhana Riju, Executive Assistant to CEO

Fidhana Riju

Executive Assistant to CEO·Hound Mobility

India

Master's degree, marketing and HR

Work experience

Total years of experience: 3 years, 2 months

Executive Assistant to CEO

December 2025 - Present

Hound Mobility

Kerala, India

December 2025 - Present

• Manage the CEOs calendar, meetings, and travel arrangements, ensuring efficient time
management and prioritization
• Coordinate communication between the CEO and internal teams, external partners, and
stakeholders
• Prepare reports, presentations, and correspondence to support executive decision-making
• Handle confidential information and documentation with discretion and accuracy
Company industry:
Administration Support Services
Job role:
Administration

Customer Operations Specialist

October 2024 - September 2025

GreenAds Global

Kerala, India

October 2024 - September 2025

• Built and maintained relationships with 50+ clients, ensuring 95% satisfaction levels through
consistent communication and follow-ups
• Resolved and tracked over 100+ escalations and service requests, reducing average resolution
time by 20%
• Collaborated with cross-functional teams to improve onboarding processes, leading to a 15%
increase in client engagement within the first 3 months
Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Customer operation Specialist

September 2024 - September 2025

GreenAds Global Pvt Ltd,Kochi

Kerala, India

September 2024 - September 2025

Delivered exceptional customer service by promptly addressing inquiries, troubleshooting
issues, and resolving complaints, ensuring a high level of customer satisfaction..
Managed escalated customer issues, acting as a liaison between customers and other
departments to ensure timely and effective resolution: Conducted market research to understand
customer needs and market trends, informing strategic decisions
Utilized CRM software and other tools to manage customer accounts, track service requests, and ensure
accurate information is maintained
Company industry:
Telecommunications

Business Development Associate

September 2023 - September 2024

TransIsland Freight Services, UAE

Dubai, United Arab Emirates •Hybrid

September 2023 - September 2024

• Supported sales by preparing 20+ client proposals and quotations per month, and coordinating
timely follow-ups, contributing to consistent deal closures
• Handled back-office operations including documentation, shipment tracking, and reporting,
ensuring seamless coordination with UAE headquarters
• Maintained accurate client databases and sales records, supporting business growth and
stronger customer relationships
Company industry:
Distribution, Supply Chain & Logistics
Job role:
Marketing and PR

Business Development Associate

June 2023 - September 2024

Trans Island Freight Services LLC

Dubai, United Arab Emirates

June 2023 - September 2024

Lead Generation: Developed and executed strategies to identify and acquire new business leads,
resulting in a increase in lead generation.
Client Relationship Management: Cultivated and maintained strong relationships with clients,
improving customer retention by
Market Analysis: Conducted market research to understand customer needs and market trends,
informing strategic decisions and business development efforts.
Sales Strategy: Implemented targeted sales campaigns and initiatives that contributed to
achieving revenue growth and expanding market presence
Company industry:
Distribution, Supply Chain & Logistics

Administrator

February 2023 - August 2023

Beroot International

Kozhikode, India

February 2023 - August 2023

• Supported daily administrative operations
• Managed records and documentation, coordinated schedules and staff communication, and
ensured smooth office functioning
Company industry:
Administration Support Services
Job role:
Administration

Internship

March 2023 - May 2023

Beroot International (UK Based)

Kerala, India

March 2023 - May 2023

Assisted with administrative tasks, including data entry, scheduling, and document management,
contributing to efficient office operations and assisted with Placement Head for placement
coordination
Process Improvement: Identified and recommended improvements for internal processes,
enhancing overall efficiency. Cross-Departmental Coordination: Collaborated with various departments to
support daily operations and assist in organizational tasks.
Company industry:
Higher Education

Education

FIMS,Calicut

August 2023

August 2023

Master's degree, marketing and HR

India

Farook Institute of Management Studies

January 2023

January 2023

Master's degree, Marketing &

India

St. Thomas College

May 2021

May 2021

Bachelor's degree, English & Communication studies

India

St. Thomas College

January 2021

January 2021

Bachelor's degree, Communication

India

Skills

Social Media Relations
Expert
Social Media Relations
Expert
Administration
Expert
Administration
Expert
Marketing
Expert
Marketing
Expert
operations
Expert
operations
Expert
Customer Relations
Expert
Customer Relations
Expert
MASTER OF BUSINESS ADMINISTRATION MBA
Intermediate
MASTER OF BUSINESS ADMINISTRATION MBA
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DATA DRIVEN DECISION MAKING
Intermediate
DATA DRIVEN DECISION MAKING
Intermediate
EMPLOYEE SATISFACTION
Intermediate
EMPLOYEE SATISFACTION
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
REPORT WRITING
Intermediate
REPORT WRITING
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
Administrative
Expert
Administrative
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Data Entry
Expert
Data Entry
Expert
Administration
Expert
Administration
Expert
Management
Expert
Management
Expert
Sales
Expert
Sales
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
EXECUTIVE INFORMATION SYSTEMS
Intermediate
EXECUTIVE INFORMATION SYSTEMS
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SALES SUPPORT
Intermediate
SALES SUPPORT
Intermediate

Languages

English

Expert

Malayalam

Native Speaker

Hindi

Beginner

Arabic

Beginner

Training and Certifications

Certifications
Business Communication
Emerging Trends in Business
Advanced Excel for Managers
Advanced Excel for Managers
farook insititute of management studies
Mar 2023

Hobbies and interests

Coordinating
Photography,
Travelling,
Cordination

cordinated events like Dubai Real estate expo in 2024 which Happend in May 2024 at Marriot Hotels , kochi