Fikrat Mammadov

+ Provided 2 la carte service in a restaurant serving European and Lebanese cuisine.
+ Gained experience across breakfast service, room service, banquets, and lobby lounge.
+ Attended coffee and wine workshops, building knowledge of wine varieties and wine service.
+ Handled cash and POS transactions accurately and responsibly.
+ Delivered personalized service to VIP guests and repeat customers.
+ Worked effectively in a multicultural team and served international guests.
+ Supported team leaders during busy and peak service times.
+ Followed intemational food safety and hygiene standards at al times.
+ Received positive guest reviews and recognition from management.
+ Worked in compliance with luxury hotel SOPs and LQA-style service standards
+ Conducted guest satisfaction checks and escalated feedback to Outlet Leadership
+ Assisted with monthly equipment inventory and reported discrepancies
+ Coordinated with Stewarding and Housekeeping to maintain high cleanliness standards

+ Led daly service in a restaurant specializing in Azerbaijani cuisine, supporting smooth and professional
operations.
+ Guided guests through the menu, including allergy awareness and safe food recommendations.
+ Delivered service to a diverse international guest base, presenting Azerbaijani cuisine professionally.
+ Supported guests with food and beverage pairing suggestions.
+ Handled guest complaints and service issues calmly and escalated when necessary
+ Assisted in training team members on cuisine knowledge and service standards.
+ Worked confidently in Dubais high-volume, fast-paced environment.
+ Followed and supported Dubai hospitality, food safety, and hygiene standards.
+ Received multiple Employee of the Month awards and recognition from management.
+ Supervised daily opening and closing procedures, ensuring checklist completion
+ Ensured team compliance with grooming standards, punctuality, and service discipline
+ Communicated guest feedback and preferences to management for service improvement

+ Joined as a Waiter during university studies and was promoted to Head Waiter based on performance,
service quality, and guest feedback.
+ Delivered service in a globally recognized, concept.driven restaurant brand offering Pan-Asian and
Japanese-influenced cuisine.
+ Developed strong knowledge of service sequence, cooking methods, and correct food and beverage
presentation in line with brand standards.
+ Represented the Buddha-Bar concept and guest experience, ensuring consistency in atmosphere,
storytelling, and service style.
+ Applied effective upseling and cross-selling techniques for food, premium beverages, and branded
retail tems(Buddha-Bar music CDs and gifs).
+ Maintained high service standards while delivering personalized service to ensure strong guest
satisfaction and repeat visit.
+ Supported daily floor operations as Head Waiter, ensuring smooth coordination between service team
and kitchen.
+ Developed a strong understanding of luxury dining expectations and how to meet them in a fast-paced
environment.
+ Supported financial targets through strategic upselling and premium beverage recommendations
+ Maintained strong awareness of brand service culture and luxury dining expectations.