Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Firas Essid, Customer Service Representative

Firas Essid

Customer Service Representative·Docshipper

Tunisia

Bachelor's degree, Art And Communication Studies

Work experience

Total years of experience: 4 years, 8 months

Customer Service Representative

April 2023 - Present

Docshipper

Tunisia

April 2023 - Present

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Logistics and Transportation

Customer Service Specialist

October 2021 - April 2023

Booking.com

Tunis, Tunisia

October 2021 - April 2023

- Provide everyday client support by responding to inquiries
by phone and/or digital channels in French and English
languages
- Manage and resolve customer complaints
- Document all information according to standard operating
procedures
- Maintain and improve performance by adhering to
standards and guidelines
- Update job knowledge by studying new service
descriptions; participating in educational opportunities

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Education

Institut supérieur des langues de tunis

November 2020

November 2020

Bachelor's degree, Art And Communication Studies

Tunisia

GPA (point): 13 out of 20

GPA (point): 13 out of 20

Skills

résolution des problèmes
Expert
résolution des problèmes
Expert
Satisfaction des clients
Expert
Satisfaction des clients
Expert
Travail d'équipe
Intermediate
Travail d'équipe
Intermediate
multi-tasking
Intermediate
multi-tasking
Intermediate

Languages

English
Expert
French
Expert
Arabic
Native Speaker

Hobbies

  • Photography