Manager Business Development -Managed Print Services (MPS)
OFFTEC GROUP
Total des années d'expérience :13 years, 4 Mois
Jan - June
-Provide Management Solutions Consultancy for Customers.
-Responsible of all Management Solutions Provide for Customers.
-Assist colleagues with bids and tenders for new clients from a technical perspective
-Provide Both Pre and after Sales advice.
-Providing pre-sales technical assistance and product education
-Working on after-sales support services and providing technical back up as required.
-Analyzing costs and sales.
-perform technical presentations and demonstrating how a product meets client needs.
-Persuading clients that a product or service best satisfies their needs in terms of quality, price
and delivery.
-Developing long-term relationships with clients, through managing and interpreting their
requirements
-Arranging and carrying out product training.
- Negotiating tender and contract terms and conditions to meet both client and company needs.
Provide full support for the sales team in all aspects of sales processes.
-Provide training sessions for the sales team regarding machines specification, new features
And Management softwares.
-Perform site survey for large scale projects as part of full study of customer needs to provide
Best solution.
-Present projects to customers, clarifying all project aspects.
-Business analysis.
-Contact Vendors regarding New Machines &Network Management softwares features.
-Perform Printers Network Management Software Installations (MyQ& KM netviewer).
-Cover all products technical concerns of customers to meet customer satisfaction.
-Manage projects with sales staff to completion.
-Trouble shooting of any failure on Counting, stamping, strapping, TCR Machines, and mailing systems (Hardware and Software).
- Follow up with the machines Vendors to update the machines softwares continuously and to resolve any problem.
- Assure the optimal performance of the maintenance team.
- Controlling the Inventory to achieve the needed balance between cost and availability.
- Trouble shooting Support for the maintenance technicians in the field.
- Provide training courses on new products for technicians.
- Assure continuity of Customer Operations and high level of customer satisfaction.
-Service Level Agreement (SLA) negotiations and monitoring.
• Connecting Sites together using microwave links
• Provide banks with connections through Fiber and Microwave linkes.
• Survey to find multiple solutions for sites problem.
• Commissioning sites and hand it to maintenance team.
• Trouble shooting network failure
Jordan university of science and technology, Irbid– Jordan. 2004 – 2005 International General Certificate of Secondary Education (IGCSE)/ Science
,
courses: 2015 Sales Management Training Course from Kyocera 2015 Sales Training Course from Kyocera 2013 Training course about Neopost mailing system (DS65,85,90) at Neopost offices in Netherlands 2012 2011 Test of English as a Foreign Language (TOFEL) IBT