Principal Consultant
Menasa Group
Total years of experience :22 years, 6 Months
Managing/executing consulting projects across GCC for direct clients or contacted by major firms.
Firms: Cubiks, IHS, Propel, WTW & others.
Clients: Omantel, ADAC, RTA, MOFAIC, ADNOC, Retired Military Personnel, Prime Minister’s Office & others
Work done (in Arabic & English):
- Assessment & development of professionals from various positions & seniority levels;
- Performance review of organization & key divisions, & crafting proper MVV, strategy & SOPs.
- Built/elevated & budgeted HR Infrastructure (Manpower Planning & Recruitment, Reward & Recognition, Training etc.), commanded buy-in from managers & accounted them for proper & timely implementation;
- Overcame legislative challenges & built notable relations with government entities & officials;
- Produced & executed a 3-year strategy built on EFQM enablers & BSC results;
- Eradicated the ‘Mailman’ approach & coached/ led team to business partner with BUs;
- Built/elevated & budgeted HR Infrastructure (Manpower Planning & Recruitment, Reward & Recognition, Training etc.), commanded buy-in from managers & accounted them for proper & timely implementation;
- Led 4 departments & a team of 50+ supporting more than 10 BUs & JVs & a total strength of over 500, devised a Customer Satisfaction Survey & extracted improvement plans from these results;
- Championed development projects (writing SOPs, stabilizing SAP & upgrading IT Infrastructure, Marcom initiatives, organizing fleets & facilities etc. & assigned & led cross-functional teams to execute several;
- Employed several tools to increase efficiency, eliminate static & augment performance.
Managed/executed projects for various corporate, public or consulting organizations in GCC. Also, undertook interim roles in real estate and the Engineer’s Office of HH the ruler of Dubai, responsible for building/ restructuring the HR Department & 'Localization/Emiratization' strategy and agenda.
Firms: Hewitt, Olive Group, IHS, Learnactive, Propel & others.
Clients: Nestle’, ADGAS, ADAC, RTA, DEWA, DGHR, Emirates ID Authority, AD Police, NCTC (contracting & transportation), Royal Commission Saudi, QTel (Ooredoo) Qatar, AlJazeera Qatar & others.
Work done (in Arabic & English):
- Assessment, Mentoring & development of professionals at various seniority levels;
- Management development programs;
- Process Reengineering and Mapping;
- Workshops on Goal Setting, Decision Making & Problem Solving;
- KPIs & Operational Planning with available resources;
- Workforce Planning and Accountability-Based role profiles.
- Actively contributed in transforming company’s aim & direction to HSE ‘Zero Incident’;
- Conducted job evaluation and built/reviewed grading and reward and recognition systems;
EXPERIENCE (continued)
- Built, elevated & streamlined HR Infrastructure (Recruitment, C&B, Performance Management etc.), commanded buy-in from managers & accounted them for proper & timely implementation;
- Actively contributed in the implementation of Dynamix AX HRIS;
- Built dialogue and trust with regional teams and was able to stop a potential strike.
- Contributed effectively to corporate Plans & Processes related to C&B, Recruitment etc;
- Resolved & streamlined, in coordination with EMEA HQ, multiple employee related issues;
- Provided business HR support to the three assigned BUs; post-merger integration, growth etc.
- Communicated and organized sessions on compliance and integrity standards;
- Represented Water & Process Technology BU with GE Leadership Development program;
- Worked closely with EMEA management in dividing the region and accountabilities;
- Contributed effectively to corporate plans related to benefits, recruiters & university relations and surveys.
- Built/elevated & budgeted HR Infrastructure (Staffing, Reward & Recognition, Training etc.), commanded buy-in from & signed SLAs with BUs & accounted them for proper & timely implementation;
- Worked with sr. management in translating corporate & BU strategies into HR strategy & goals;
- Produced annual HR ‘Service Level Agreement’ & Budget;
- Conducted Job Evaluation & reviewed Grading & Reward using Hay & Watson Wyatt systems;
- Managed yearly Performance Management, Assessments, IDPs, Reward, Succession Covers etc;
- Performed Due Diligence and Supervised the Post-Merger Integration project across MEA;
- Introduced ‘BU-Mobility’ & increased Internal Hiring & Regional/International Assignments;
- Introduced Philips’s first ‘Cross-Divisional/Cross-Border’ Management Development Center;
- Ran Employee Engagement Surveys, extracted results & formulated & executed actions plans;
- Formed & led the first regional HR team to submit a project for global ‘Quality Improvement’;
- Conducted surveys and produced initiatives to ensure compliance with the EFQM model;
- Fast-tracked HR improvements to meet aspirations & investment to reach ‘World-Class’ HR;
- Supervised the implementation of company’s HR process tool across EMEA;
- Maintained ISO 9000: 2000 standards and certification for corporate office;
- Managed office HSE and constructed an Emergency Manual during crisis.
Master Thesis on Talent Acquisition, Management/Deployment and Retention in Dubai.