Firas Musleh

• Complete and post monthly nursing schedules, coordinating staffing requests to
ensure appropriate coverage of units.
• Answer employees calls/inquiries regarding scheduling issues, and prepare
correspondence as needed.
• Consult with nursing supervisors regarding staffing & scheduling needs.
• Maintain daily Tard & Absenteeism calendar for employee performance appraisals,
reporting to the Director of Nursing Services (DNS) all compliance & performance
issues.
• Collaborate with HR and DNS when scheduling modified work duty employees in
accordance with work restrictions and facility policies.
• Complete & Update nursing employees records and maintain records of current
certifications & licenses for Nursing staff.
• Communicate with Unit managers to facilitate quality programs and provide each
newly hired nursing staff with an orientation schedule.

• Assist in the drafting of contracts and/or Memoranda of understanding between the
Agency and recipients.
• Responsible for training recipients to be compliant with terms outlined by the
Agency including: how to verify eligibility, data collection and reporting
• Monitor current contracts for compliance, spend-down rates, and HRSN
participation, and work within client management software to evaluate all Agency
programs, and recipient data quality.
• Act as primary point of contact between the HRSN Agency and other Agencies, and
works collaboratively to troubleshoot data issues.
• Track all data related to recipient funding, processes billing payments, and
coordinates with data entry team to ensure accuracy in Agency systems and
databases.
• Provide frontline front-line technical support and assistance for Agency client
management software users such as: resetting passwords, troubleshooting user
issues, problem-solving data entry roadblocks, and other program-level issues.
• Ensure client management software entries comply with Agency data system
requirements.
• Provide support to internal and external stakeholders by monitoring progress of
client management software usage. Helps develop strategies to improve ease of use
with client management software users.
• Comply with MWVCAA safety and personnel policies, including punctuality and
attendance.
• Attend and engage in annual trainings required to perform essential duties.

• Provided regular telephone contact with employees and employers regarding the
Paid Leave Oregon Program.
• Interpreted and applied complex regulations and properly applied the rule under
Oregon Revised Statues and Oregon Administrative Rules related to Paid Leave
Oregon.
• Ensured compliance with law and rules related to Equivalent Plans and Paid Leave
benefits, including claim determinations and certifications.
• Fostered and supported actions and goals related to ensuring diversity, equity and
inclusion, including the divisions values related to accessibility and equitability. In
addition, carrying out the management expectations in this regard.
• Compiled & evaluated facts, and recommended management actions, or decided
eligibility or compliance with program guidelines and regulations.

• Received incoming callouts from staff and arrange for coverage on units as needed. With
oversight from Nursing Supervisors, coordinates distribution of staff to meet requirements for
all shifts and all units assigned.
• Used documentation & record keeping related to staff assigned to hospital units.
• Provided information as needed related to schedules and staffing on units, contact with
supervising staff to arrange coverage for units as needed, documents acuity needs onwards.
• Utilized ongoing entry of computerized databases regarding staffing, leaving information.
• Kept staff information confidential as related to staff private information needed for hiring
purpose and leave and pay.
• Kept up-to-date and follow OSH/DHS Payroll procedures for timekeeping, reporting and data
management.
• Authorized to operate state-owned vehicles to transport patients/staff when needed.
• Recorded and reported time worked for ASP staff.
• Prepared timesheets and obtain employee and supervisors signature.
• Communicated with staff and supervisor to clarify information related to timekeeping.
• Developed, maintained & purged files related to timekeeping according to timekeeping policies
& rules.
• Communicated with OSH Payroll and Human Resources Office for guidance and problem-solving
issues.
• Followed the policies of union contracts, Oregon State Payroll System (OSPS) as they pertain to
timekeeping.

• Responsible for registering the client in medical appointments, and make sure to accompany
client to appointments.
• Responsible for providing assistance in personal care of the client, and provide companionship.
Engaged in daily activities, and transportations for daily/weekly outings.
• Performed variety of household tasks including cleaning, cooking, laundry and running errands.
• Responsible for monitoring the health and wellbeing of the client, and report any changes or
concerns.
• Managed clients medication to ensure medications were taken on time as prescribed.
• Responsible for ensuring PPE including facial masks were utilized during Covid-19 pandemic.

• Responsible for the Pre-Registration functions and the Registration process.
• Obtained accurate demographic, guarantor, and financial information, thus assigning correct
medical records and account information for accurate billing and clinical information.
• Utilized and understanding medical terminology and utilizing ICD-10 and CPT coding.
• Provided exceptional customer service and communicating in positive manner with patients,
coworkers, hospital staff, and physicians and their staff.

• Established, maintained and updated confidential HR files (personal, medical, recruitment, etc.).
• Filed an extensive number of personnel actions, policies & variable HR forms.
• Maintained & Updated Excel database to update employee information, work out of class
assignment, temporary employees, etc.
• Updated to commissions organizational charts, the HR intranet & the internal agency phone
lists as needed.
• Maintained the retention/disposal of personnel records.
• Organized current filing systems and assist in establishing new, effective systems.
• Performed background check up on service permit & license applicants.
• Processed termination paperwork and led exit interviews with employees that were being
dismissed.
• Authorized to operate state-owned vehicles to travel between branches for meetings when
needed.

• Assisted the company of 1200 employees with staffing & recruitment process, on-boarding
paperwork, administered per-employment test & completed background & reference check.
• Showcased outstanding leadership while managing a team of up to 100 staff members, and
coordinate with the admin team from sponsored international companies including Cummins,
Halliburton, Invensys, FMC, Firefly, and Ernest & Young.
• Assisted with recruiting new associates, including following up with chosen candidates and
preparing contracts.
• Played a key role with ensuring new associates had completed necessary paperwork prior to
commencing employment.
• Worked with multiple business units and PROs regarding employee visa issues, including visa
applications.
• Operated multiple company-owned vehicles to travel between branches for meetings on daily &
weekly basis.
• Verified and confirmed visa documentation, forwarding to the Immigration Department for
processing.
• Conducted benefits enrollment for new employees and performed Payroll/benefits - related
reconciliation to General Ledger & other accounts.
• Provides payroll information by collecting time and attendance records, and Conducts audits of
various payrolls, benefits or other HR programs and recommends any corrective actions.
• Helped new employees assimilate and orient themselves to organization as smoothly as possible.
• Ensured that the new employees had proper accommodations and transportation.
• Processed termination paperwork and led exit interviews with employees that were being
dismissed.

• Translated & handled highly confidential & sensitive reports, letters, books, and audio/video
communications from the Arabic language into the English language in both electronic and hard
copy format, including interpreting content based on geopolitical, regional, ethnic, and cultural
elements.
• Performed complex linguistic annotation to English from foreign language.
• Conducted & prepared accurate gist, translation and/or transcription of general & technical
materials.
• Maintained the integrity & meanings of translated materials, and the confidentiality of the
translated material.
• Translated & handled highly confidential & sensitive materials.