Managing Director/ Founder
ESTI GROUP LIMITED
Total des années d'expérience :8 years, 9 Mois
• Established a popular and profitable local business from business plan to onward sale. Executed a business strategy, which resulted in consistent 20% year-on-year revenue growth.
• Recognised a gap in the market, selected a strategic location and used market research to refine offerings.
• Managed a small team of individuals with a variety of backgrounds and levels of ability, to create a cohesive workplace providing on-the-job training and mentorship as required.
• Provided an integral component of the local high street community, with a loyal customer base.
• Ensured compliance with all required trading premises licenses and adherence to all associated regulations and certifications.
• Generated £0.9 million/year in additional revenue by identifying new business opportunities and optimizing sales and marketing strategies.
• Lead Business Development initiatives through B2B and B2C, including the digitalisation of a new order system.
• Grew strategic partnerships to negotiate lucrative contracts, securing long-term supply and distribution agreements.
• Recognised the opportunity for manufacturing efficiencies and oversaw the implementation of new technology on the production line.
• Assumed the role of Operations Management to coordinate logistics operations for national and international distribution.
• Enhanced team capabilities by leading comprehensive training programs, improving sales and marketing team productivity.
• Assumed the management role within a team of 15, implementing a staff development initiative that improved service standards and customer satisfaction.
• Successfully executed promotional campaigns in line with HQ directives to deliver increased sales revenue.
• Streamlined inventory management, reducing waste by 10% and ensuring optimal stock levels to meet customer demand.
• Lead business development to identify new clients, bringing in new business to the existing client portfolio and increasing sales revenue.
• Helped to modernise the sales approach, expanding the company's market share within the competitive security solutions sector.
• Introduced clients to RFID, as one of the first to adopt RFID technology in the Lebanese market, setting a new industry standard and opening new revenue streams.
• Delivered the staff training program, enhancing the skills of the sales team and enhancing customer satisfaction rate.