Firdous Ahmed

• Delivered personalized customer service, ensuring high levels of satisfaction and
loyalty.
• Handled billing and cash transactions with accuracy and efficiency.
• Managed daily sales operations and achieved consistent sales growth.
• Maintained and monitored store inventory to ensure product availability and proper
stock levels.
• Processed emails and managed documentation work, ensuring smooth
communication and record-keeping.
• Built strong customer relationships to encourage repeat business.

• Achieved recognition as a top 3 performer.
• Assisted in product selection, driving customer loyalty.
• Maintained store stock and organization.

• Resolved inbound queries with a 95% resolution rate.
• Improved customer satisfaction through tailored solutions.