Asst.Operation Manager
TELCON INTERNATIONAL GROUP
Total years of experience :4 years, 5 Months
• Developing and implementing business strategies, developing new businesses, identifying.
• New markets and key accounts), developing services.
• Managing operations to ensure production efficiency, quality services and cost‐effective.
• Management of resources.
• Maintaining quality of services carried out under the company, ensuring that
Recognitions, appointments and notifications by clients and other authorities are
Obtained and maintained.
• Monitoring market trends and competition, deciding on service prices, and investigating
• Coordinates efforts by establishing procurement, production, marketing, field, and
Technical services policies and practices; coordinating actions with department managers.
• Managing a team of approximately 800 employees in a busy work environment.
• Creating, managing and analyzing performance data and other information.
• Encouraging, identifying and developing best practice strategy.
• Ensuring compliance to all Environmental Health & Safety goals & objectives.
• Preparations, Review and Implementation of Operational Manual
• Identifying, acquiring, developing and maintaining customer relationships.
• Taking on complex customer issues and resolving them.
• Keep up with the demand of clients.
• Responsible for sales and over all team performance.
• Sourcing and Appointment of Distributors as and when required
Motivating and Coaching the Distributor Team and handholding where required
Handling distributor issues with regard to claims and ROI
Building of good rapport as well as controlling the distributor Team
Taking care of route operations, market scheming and breakages at the Godown
Manage stock levels to ensure continuous availability and regular rotation
• Driving Volume and Growth in the given Territory:
Managing Primary and Secondary sales
Operation of trade schemes within the allotted budget
Appropriate distribution across the territory
Taking care of High Volume Accounts (Top Customers)
Recognizing Selling opportunities
Identify and target new accounts
Striving for channel growth like Eatery and Grocery
Effectively communicating the strategies through gate meetings
Geographical Information System (GIS) implementation across the territory (for the up-country CEs)
Installation and Re-Deployment of Equipments in the Accounts subjected to volumes and other related factors as may be considered.
Proposing for discount to the Accounts as necessary.
Driving of Marketing and Growth initiatives
Dealing with consumer complaints effectively upholding Hills values and integrity
• Merchandising and Promotion
Manage stock levels to ensure continuous availability and regular rotation
Fill and rotate all shelf, displays and equipment to Hills & Beafer Company standards
Properly price product
Utilize point of purchase material
• Channel Management
Awareness of upcoming channels like Modern Trade and how to tap them effectively
On boarding of particular channels to our existing channel-specific schemes
6. Managing/ developing his team
Coaching of RAs
Effective guidance and handholding to the merchandisers
Being a communication channel between the company and the Distributor Salesmen.
Allotting clear responsibilities to team members- assigning targets etc.
to make relationship with existing customer, identify new HNI customer.provide information about investment product.handling team of 6 Business executive.
I have done master of marketing management from University of Pune.I have done also Post graduate diploma in business management from AIECT approved college PIBM .