فيروز أحمد

Network Support Engineer في Wipro Limited - Saudi Arabia

• المملكة العربية السعودية - الرياض
• أشغل هذه الوظيفة منذ يونيو 2013

Support Assistant في Information Technology

• الإمارات العربية المتحدة
• أشغل هذه الوظيفة منذ يونيو 2013

, King Khaled International Airport, Riyadh, Saudi Arabia System &
Network Support Tech.
Key Result Areas:
• Can provide L1 and L2 level support.
• Knowledge of Local Area Network technologies from a support perspective.
• Ability to read and interpret IT documents.
• Knowledge of Cisco network hardware and software.
• Downloading and Updating Different IOS
• Identifying the root cause of a problem.
• Hardware and software debugging.
• Reporting network failures and degradations to technical control centers.
• Performing the daily monitoring of the Networks health and status.
• Carrying out switch configurations.
• Configuring and Maintenance Different types of Switches.
• Installed, upgraded and maintenance of server hardware components
• Created and implemented recommendations to improve scalability and performance.
• Installed software, patching, upgrading and Maintenance of operating system
Skills/Abilities/Knowledge:
• Desktop Support of Win_98, Win_2000_03_08_12, Win XP, Vista, Win_7
• Good knowledge LAN, WAN & Wi-Fi Networking.
• Have good experience as Network

في Sodexo India Pvt. Ltd

• مايو 2010 إلى مارس 2013

(India) as a System & Network Support Tech.

في King Khaled International Airpor

• الإمارات العربية المتحدة
• مايو 2006 إلى سبتمبر 2009

في Almas Computer

• المملكة العربية السعودية
• مايو 2006 إلى سبتمبر 2009