Foad Yousef

cafe and bakery supervisor at Off The Gluten Path

• South Africa - Cape Town
• February 2022 to June 2023

o Led a specialized bakery and café catering to individuals with Celiac disease, food intolerances, or sensitivities.
o Managed day-to-day operations, including inventory control, staff scheduling, and customer service, ensuring a seamless workflow.
o Oversaw inventory management, including ordering supplies and minimizing waste to optimize profitability.
o Implemented stringent quality control measures to uphold food safety standards and regulatory compliance.
o Collaborated with management to devise and execute marketing strategies to enhance brand visibility and drive sales.
o Addressed customer inquiries and resolved issues promptly to ensure optimal satisfaction and loyalty.