fouad elgendy, sales team leader

fouad elgendy

sales team leader

Emirates Grand Hotel

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Commerce and Accountancy Business Management Division
Experience
13 years, 9 Months

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Work Experience

Total years of experience :13 years, 9 Months

sales team leader at Emirates Grand Hotel
  • United Arab Emirates - Dubai
  • December 2013 to October 2015
customer service at GSC
  • Egypt - Cairo
  • March 2005 to November 2013

mange the communication between all department and the client

Receptionist at Sunny Days Resort HURGHADA EGYPT
  • Egypt - Hurghada
  • January 2004 to January 2005

Sunny Days Resort HURGHADA EGYPT 2004-2005
Receptionist
• Cashiering - Department of cash accounts and invoices
And other Laundry, Mini bad enter customer bills
• print invoices and work out Complementary, hospitality Refund or Returned

Client Support at Citibank
  • Egypt
  • January 2002 to January 2004

Citibank EGYPT Cairo 2002- 2004
Client Support
• Worked with managers are superior in the area of customer service and attract new customers
• Worked specialized in the area of customer service of credit cards
• Solving customer problems with appointments, accounts or guarantees

Education

Bachelor's degree, Commerce and Accountancy Business Management Division
  • at Zagazig University
  • January 2003

Zagazig University Faculty of Commerce and Accountancy Business Management Division (1999- 2003) Specialization Arts of Communications & Public Relations

Specialties & Skills

Project Collaboration
BUSINESS MANAGEMENT
CASHIERING
خدمة عملاء متمرس
CUSTOMER SERVICE and Seals skills
ETIQUETTE
INVOICES
RECEPTIONIST
TRAINING
fast learning,good communication , team player. ,

Languages

English
Intermediate

Training and Certifications

RERA (Training)
Training Institute:
RERA
Date Attended:
January 2015
اساليب الاتيكيت وبرتوكولات التعامل (Training)
Training Institute:
السفاره الفرنسيه
Date Attended:
October 2003