fouad fouad, Customer service rep / sales

fouad fouad

Customer service rep / sales

NBAD

Location
United Arab Emirates - Dubai
Experience
5 years, 1 Months

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Work Experience

Total years of experience :5 years, 1 Months

Customer service rep / sales at NBAD
  • United Arab Emirates - Abu Dhabi
  • June 2013 to June 2015

+ National bank of Abu Dhabi / Since June 2013
Handling all customer inquiries :

- Product information
- Interest rates
- Loans
- Accounts
- Promotions
- Designing the ( @NBAD contact ) newsletter

Translator and customer service representative at Journalists association
  • United Arab Emirates - Abu Dhabi
  • April 2010 to January 2013

+ JOURNALISTS ASSOCIATION - UAE, Abu Dhabi / Since April 2010 - January 2013
Position: Translator & Data entry operator.

- Reviewing data to insure accuracy.
- Responsible for editing, processing (data entry).
- Translating various documents (Emails, Letters, News, Offers & Promotions
From Arabic to English and the opposite.
- meeting with different clients and making sure they are well treated and satisfied.

call center agent at SNT global service
  • Malaysia
  • August 2007 to September 2007

(SNT GLOBAL SERVICES - Malaysia) /2007 - august (one month)
Position: Customer service representative

- Making calls to Middle Eastern companies to present invitations and promotions to attend GITEX.
- Presenting information to Middle Eastern co