marketing supervisor
McDonalds
Total years of experience :24 years, 1 Months
•Plan and implement local and regional calendars
•Market research
•Prepare and present annual business review
•Prepare media plans with in-house and regional agency
•Plan and coordinate campaigns
•In charge of entertainment department
•Plan, organize, and supervise activities including events for special needs & kids of all ages
•Project and survey leader
•Plan and execute indoor and outdoor activities for employees
•Contribute in Local Store Marketing (LSM) team to create new ideas for the marketing calendar
•Localized marketing strategies for Kuwait market
•Attended the McDonald’s worldwide convention in Las Vegas (2006), Chicago (2008), and Shanghai (2011)
Ordering all food and beverages from suppliers
Planned annual marketing strategy
Launched variety of attractions and events for the trading area
Conducted private and contractual birthday parties, kids festivals, and kids summer camps
Executed and organized events & activities
Creating new ideas for major events and activities
Evaluated and monitored employees performance
Front Desk supervisor, Operator, and Host
In charge of hospitality department
Handled customer complaints
Made reservations, liaise with travel agencies and airline companies.
Scheduled client arrivals and departures and allocated rooms to guests
Handled telephone enquiries, bookings, internal and external mails and filing.
Data entry and correspondence.
Handled communications with media agencies and execution of all events for the year
Communicating with local and foreign groups and companies.
Revising all brochures and new ideas planned for the hotel
