فوزان شيبه, Assistant IT Manager and junior Systems Administrator

فوزان شيبه

Assistant IT Manager and junior Systems Administrator

Arabian Bemco Contracting Co.

البلد
المملكة العربية السعودية - جدة
التعليم
بكالوريوس, Information Technology
الخبرات
12 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :12 years, 3 أشهر

Assistant IT Manager and junior Systems Administrator في Arabian Bemco Contracting Co.
  • المملكة العربية السعودية - جدة
  • يناير 2017 إلى مايو 2022

Im working in Arabian Bemco Contracting Co. IT & Security department since Feb 2015. in different Fields as an IT technical support, IT Procurement and IT Administrator officer .

- Administration and maintenance of Windows 2012/2012 R2/2008 servers.

- Managing Active Directory Administration.

- Install, configure and maintain File and Print servers.

- Backup and Restore using Symantec Backup Exec 2014.

- Creating, managing and modification of users and groups (Groups Policy).

- Coordinating with users for software requirements, testing & implementation.

- Upgrade and configure new computers, Software, cables, Boards, Cards, Memory and Storage Devices.

- Coordinate with software team in delivering the software solutions.

- Interface with vendors to resolve server/blade/Storage related issues

- Device and update IT policies for the company as well as for the clients.

- Provide hands-on inputs to the team for rapid
troubleshooting and problem solving.

Technical Support Engineer TeamLeadr في Arabian bemco Contracting
  • المملكة العربية السعودية - جدة
  • أغسطس 2015 إلى ديسمبر 2016

- Co-ordinate between team members for better performance.

- Manage tasks issued to the team members.

- Relay information about solved issues.

- Manage team synergy.

- Work with the Procurement and Asset Management functions to ensure strong processes are in place to support effective asset management and stock control processes. Negotiate contracts and service level agreements (SLA).

- Produce technical, business and economic feasibility studies for project ideas and work with management and other departments to implement IT plan.

Technical Support Engineer Hardware / Software في Arabian Bemco Contracting
  • المملكة العربية السعودية - جدة
  • فبراير 2015 إلى مايو 2016

- Install and configure local and network printers.

- Troubleshoot client systems.

- Troubleshooting for laptops (Toshiba, Dell, HP, etc...).

- Cleaning viruses, spyware and update client PC with latest Microsoft updates.

- Configuring Microsoft outlook with our Exchange server.

- Making Evaluation of client (Users) PC.

Admin في Ahmed Shaiba consultanting Office
  • المملكة العربية السعودية - جدة
  • يونيو 2014 إلى يناير 2015

- Employees Management.
- Follow-up with governmental procedures.
- Attendance Management.
- Assistant Admin Manager

Administrative في IBCOL Technical Serves
  • المملكة العربية السعودية - جدة
  • يونيو 2004 إلى أغسطس 2008

The application of the internal regulations of human resources AND the list of internal workings and systems work and workers.
Overseeing the recruitment processes and ensure the company's needs of technical labor and administrative functions as needed according to the appointment procedure adopted.

الخلفية التعليمية

بكالوريوس, Information Technology
  • في Marymount University
  • مايو 2014

Specialties & Skills

Customer Service
Software
Applied Technology
Communication skills
Project management
Time management
MS Office
Entrepreneurial spirit

اللغات

الانجليزية
متوسط
العربية
متمرّس

العضويات

Saudi Association Club in Marymount university
  • advisor of official sites
  • September 2013

التدريب و الشهادات

Installing and configuration win Server 2012 (MCSA - 20410) (تدريب)
معهد التدريب:
New Horizons (CLC) Jeddah KSA
تاريخ الدورة:
August 2016
المدة:
40 ساعة
RISK MANAGMENT CONSISTENT-(RMP-PMI) (تدريب)
معهد التدريب:
Project Champions
تاريخ الدورة:
May 2020
المدة:
40 ساعة
Administering Windows Server 2012 (MCSA - 20411) (تدريب)
معهد التدريب:
New Horizons (CLC) Jeddah KSA
تاريخ الدورة:
August 2016
المدة:
40 ساعة