Personal Tutor/English Teacher
Wall Street English
مجموع سنوات الخبرة :6 years, 5 أشهر
Working closely with the Academic and sales side of the WSE team has given me a chance to develop my English and teaching skills as well as my organizational, time management, and interpersonal skills.
Follow ‘Wall Street’ framework to obtain excellent results.
Carry out entrance tests to understand the initial ability of new students.
Teaching inductory classes that explaining methodology, our multimedia system, and class structure.
Preparation and teaching classes for adult students of mixed levels.
Write and prepare course material and handouts.
Monitoring attendance of students, as well as being responsible for disciplinary action.
Working closely with the sales and management team. Renewing existing student courses and increase institute activity.
Coordinating social events.
NolitaRestaurant, Santiago Chile Nov 2010-Feb 2012
Restaurant Hostess
* Managing a team upward of twenty waiters.
* Applied my knowledge of English to interact with English speaking customers creating a welcoming and accommodating atmosphere.
* Used customer service skills to ensure guests were satisfied with theirdining experience.
* Trained new staff on how to serve diners in a professional and efficientmanner.
* Worked with management team to make staff schedules.
* Organized special events for large parties.
Freelance Tutor, Santiago, Chile Apr 2008- Oct 2010
Spanish and English Tutor
* Effectively assessing student's level of experience, and developing a learning platform specific to their needs.
* Extensive experience working one on one with children ages three through seventeen.
* Teaching basic, intermediate, and advanced level students Spanish and English.
* Prepared secondary school children for various exams.
* Helped younger children with given homework.
SKILLS
* Dealing with complaints and problems in a professional and respectful manner.
* Take on several tasks under pressure while still providing great service.
* Creating a relaxed environment whether in a classroom or reception area.
* Administer reservations, cancelations and no shows in line with company policies.
* Able to deal with cash or card payments.
* Strong team player.
* Good at relaying messages to coworkers to provide an overall better experience to clients.