chief operating officer
MZ Architects LLC
Total years of experience :20 years, 6 months
Synchronise with team members in strategic business planning to achieve targeted goals, and analyse/appraise market risk to orchestrate risk mitigation plans. Streamline multiple business operations to increase revenue and nurture positive relationships with corporate staff; spearhead organisational programmes related to sales, marketing, and business growth. Accountable for P&L; oversee bid pricing and strategy, track financial results of the region, and execute agreements with business partners; manage budget with worth +10M AED and monitor cash flow. Define key performance indicators (KPIs) and oversee team performance, ensuring attainment of key targets. Proactively engage in business communication to maximise commercial benefits and foster meaningful relationships with business contacts, principals, and suppliers. Recruit, mentor, and lead a team of 20 staff to accomplish business objectives.
Accelerated business development efforts within the oil & gas and energy sector by promoting the company’s product portfolio within the regional market.
Directed customer support team to resolve issues, raising client satisfaction and retention rate.
Successfully reduced manufacturer pre-qualification time to less than 6 month; enhanced exclusive supplier basket by 40% in comparison with previous years.
Maximised customer’s reviews and inquiries, increasing quotation value from 80 M to 250 M AED in one calendar; developed cost-reduction strategies, reducing operational cost by 11% in various sections.
Designed and implemented sales strategies and lead generation processes to maximise sales team results. Involved in financial target setting and budget planning for local and international business units, and co-operated with Commercial Managers to administer pre- and post-contract activities. Negotiated contracts with clients and offered recommendations for improvement to avoid risk/complications. Consulted with Estimation Manager to review all estimates before submission.
Coached team of 15 employees to streamline project phases and raise project quality.
Nominated as board member for PSLAB factory by delivering and establishing effective sales and production plans/strategies.
Synchronised with Italian BU securing project in Dubai with worth 2M USD, led successful negotiation of contract with end user, and conducted communications between all parties.
Supported/seconded the Beirut BU for corporate account maintenance with annual turnover of ten projects, delivered prior to deadline.
Collaborated with Singaporean BU to deliver support in order to achieve landmark customised project, value 2M USD- net profit margin 13%.
Administrated value engineering process to upsurge net profit to 22 % ( KPI reference) and monitored/managed project engineering, design, and build section.
Provided leadership and direction for 10 staff members. Negotiated and managed contracts to increase financial and operational performance, and finalised purchase details of orders in accordance with best purchasing practices to enhance profitability. Oversaw activities of import/export department; managed stock analysis, control, and movement. Cultivated long-term relationship with dealers. Served as bank Documents Controller, and supervised/issued letters of credit and letters of guarantee.
Played an integral role in logistics management of different companies in UAE, Qatar, and Germany.
Implemented and delivered training and coaching programmes in the commercial and customer service departments to new staff, improving performance and attaining targeted objectives.
Controlled import/export department operations, ensuring compliance with standard guidelines and regulations. Communicated with shipping companies to manage payment negotiation and pricing procedure.
Established innovative plans/strategies to increase corporate growth rate and sales.
Engaged in inventory control for stock regulation in order to streamline all processes for raw material procurement.