Isaie Rwigema

Spearheaded all sales activities and increased annual revenue by 60%
• Resolve operational challenges impacting district sales performance by 55%
• Utilize communication, leadership, and MS Office tools in daily operations

• Conducted merchant outreach to clients and increased number of served clients
by 60%
• Followed up on feedback from customers and promoted business services
• Marketed new product promotions to business clients and raised company
awareness up to 20%
• Managed and updated customer data accurately using Microsoft Excel.
• Applied communication and customer support skills to build relationships

• Made and received inbound and outbound customer service calls
• Responded to customer inquiries via phone and email
• Used Google Sheets and MS Excel for data reporting and task tracking
• Demonstrated multitasking, attention to detail, and tech proficiency