Freddie Guarin

• KPI Tracking
• Pety cash oversight
• Cash handling
• Assisting Visual Team for Standardization
• Conceptualized and enforced a customer loyalty program that prompted both existing and new customers to
purchase twice as much merchandise, resulting in a 50% increase in the departments sales.
• Trained and developed new sales team associates in products, selling techniques and company procedures.
• Implemented up-selling strategies such as recommending accessories and complementary purchases to boost
revenue. Maintained records related to sales, returns and inventory availability. Engaged with customers to
effectively build rapport and lasting relationships.

• 3-years experience within high volume setings. earning awards for excellence in customer service. Assist an
average Of 40 customers per day in finding or selecting item Stock, replenish. and organize inventory with
accuracy and efficiency. completing function faster than average associate
• Manage proper and atractive merchandise display, ensuring strategic placement of products that maximized
purchases Provide outstanding custorner service. receiving 96% in customer service feedback surveys Provide
friendly and atentive responses to custorners queries and issues
• Solid command of points-of-sales technologies, including use Of cash register, Computer, barcode and RFID
scanner, receipt printer and debit and credit card readers
• assigned Staff to their designated area and monitor them to their completion of task Supervisor
• Monitor sellable sku and make sure nothing out of stock and to maximized sales
• Knowledgeable in Sales Stocks Planning
• Ability to determine trends and opportunities as a Store VM Head
• Ability to determine the selling points for each item
• Profound knowledge Of visual merchandising
• implemented merchandising strategies to accomplish sales
• Ability to follow and execute corporate visual rerchandising