Department/ Office Administrator
Kharafi National
Total years of experience :26 years, 7 Months
Office of Corporate Director, Human Resources & IT
• Oversees administrative undertakings and handles highly confidential issues.
• Assists operational subjects to create, compose and edit technical and/or administrative correspondence and documentation.
• Review and control of incoming and outgoing correspondence, and follow up on operational commitments.
• Schedules appointments and maintains, calendars; schedules, coordinates meetings, and/or travel arrangements as required.
• Establishes, updates and maintains files.
Department: Infrastructure Project Development/ Corporate Business Development/ Corporate Communications
September 2006 - December 2013
Main responsibilities:
• Experienced in setting & maintaining files in compliance to Quality Assurance & Control procedures (ISO 9001:2000).
• Assists in preparing reports, presentations and project documents.
• Provides various administrative functions to Corporate Directors of
Infrastructure Project Development, Corporate Business Development &
Corporate Communications in their day-to-day work while maintaining
professional standards of correspondence to business contacts.
• Ensures that requests are carried out and activities are promptly
coordinated on time. Gathers, compiles and coordinates information from
multiple sources within the department.
• Organize conference calls, video conference meetings, business travels and
accommodation arrangements.
• Carry out departmental requests using ERP (Oracle) Application with
regards to: leave application, leave returns, monthly timesheet, staff
personal calls, mobile telephone requisition, staff requisition, material
requisitions for ordering office supplies and annual performance evaluation.
Department: Human Resources
April - September 2006
Main responsibilities:
Provided various administrative functions such as preparation of hiring formalities documents, organized applicants’ schedule for interview. Administered telephone interview of short-listed candidates, screening and selecting potential applications of candidates received from various recruitment agencies.
• Managed the warehouse operations, personnel, security and contractual labors.
• Handled inspection of all the delivered items from suppliers to ensure accuracy specifications and quantities according to the issued purchase order.
• Maintained and recorded all data of procured items on SCM (Supply Chain
Management) system for accuracy of inventory.
• Maintained full stock control procedure which decreased non-moving items.
• Coordinated with the Transport Manager and Logistics Manager with regards to
delivery schedules according to delivery dates and destination.
• Prepared all pertinent documentations such as: Delivery notes and packing list before dispatching.
Main responsibilities:
• Managed uploading request for quotations (RFQ’s) using SCM (Supply Chain Management) system.
• Handled sending of RFQs to the selected suppliers using SCM after uploading in the system.
• Prepared purchase orders for Kuwait, Iraq, Afghanistan and USA using ‘SCM’ system, ‘Net Term’ software and Excel.
• Updated regularly the status of each purchase order made using the ‘Net Term’ system to keep the client posted.
• Monitored purchase orders’ delivery dates to ensure timely delivery of the suppliers to the warehouse to minimize delays
of delivery.
• Reports to the Project Director
• Performed clerical works such as:
- Data entry of product items using ‘Net Term’ software system.
- Assistance to Purchasing department in creating purchase orders.
- Coordination with Operations Manager/ Logistics department to update the pending orders in the system.
• Promoted as Sales Representative of school textbooks to
government public schools.
• Pioneered the sales of textbook for public schools and
other government agencies related to educational needs.
• Engaged and supplied textbook through bidding and
awarded transaction in provinces and in some major cities
for their school textbook and other educational needs.
• Managed and arranged regional / division major activities
such as conferences, seminars and school group
meetings in a way of promotion and book selling for the
company to be recognized and be included in their
preferences.
• Transacted and presented school textbooks and other
educational needs to congressmen, governors and mayors
in area assigned cities and provinces which increased the
sales in less than a year.
• Promoted as Department Head of Booking Department.
• Performed supervisory duties ensuring ways to improve
efficiency and effectiveness in the department.
• Coordinated and collaborated with the supervisors of
Sales, Credit & Collection and Warehouse Department
regarding work-related problems and other work system
improvement.
• Monitored and counter-checked every processed order
forms which resulted to minimal returns of ordered books.
• Handled school’s complaints very well to maintain
customer loyalty and satisfaction.
• Processed and transacted international school’s book
order and inquiries that helped widen the market area.
• Handled training of new employees for Booking
department.
• Assisted in the computerization of processing book orders,
which resulted to greater productivity.
• Proposed and implemented the computerization of work
system for Booking, Credit & Collection and
Stocks/Warehouse Departments.
• Handled clerical works such as filing, out-of-stock inventory, typing of
order forms, telephone calls like: book inquiry, order placing, school complaints.
• Worked in a leading fast food chain as a Marketing
representative with the responsibilities of booking and hosting
parties.
• Handled customer relations by promoting new food products
and getting customer's feedback about the quality and the food
service.
• Administered 'customer count' to other competitive stores that
showed comparisons in products prices and services
rendered.
• Handled training of new store marketing assistants.
Bachelor in Business Administration Specialization in Management