fridah makena, Front Desk Receptionist

fridah makena

Front Desk Receptionist

Peak hotel

Location
United Arab Emirates - Dubai
Education
Diploma, Administration And Management
Experience
1 years, 1 Months

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Work Experience

Total years of experience :1 years, 1 Months

Front Desk Receptionist at Peak hotel
  • Kenya - Nairobi
  • March 2019 to March 2020

;Answering incoming calls and replying to emails.

;Welcoming guests by greeting them in person.

;Scanning and printing of different files for the office.

;Ordering front office supplies and keeping inventory book updated.
;Directing visitors and guests to the appropriate place and offices.
;Making and confirming reservations for the guests.
;Updating of the digilocks for the guest rooms.

Education

Diploma, Administration And Management
  • at Kenya Institute of management
  • April 2022

Specialties & Skills

Cashiering
Guest Service
Front Office
reception
stress management
interpersonal skills
effective organisational skills
customer service

Languages

English
Expert
Swahili
Expert

Training and Certifications

Business Management (Training)
Training Institute:
Kenya Institute of Management
Date Attended:
September 2018

Hobbies

  • Acting, singing ,watching movies