Culinary Coordinator
Sofitel The Palm
Total years of experience :13 years, 8 Months
Part of Pre - Opening team.
* Best Employee of the Month of August 2014 and August 2016
* Is familiar with the Departmental Operations Manual.
* Checking the Department Attendance using OASYS and E - Docs software for both Kitchen
and Stewarding Department.
* Provide organizational and administrative support to
Receives Payments from guest accounts at check-out.
* Coordinates the billing of credit card and direct-billed guest accounts with the accounting
division.
* Posts revenue centre charges to guest accounts.
* Assume responsibility for any cash used in processing front desk transactions.
* Maintain related records and files regarding financial transactions that take place at the front
desk.
* Answering guest inquiries regarding Rooms, fees and other related services.
* Perform a variety of banking services for guests, such as check cashing and foreign currency
exchange.
* Performing any other tasks as assigned from time to time by manager such as checking in the
guest, answering telephones calls, relay messages, greets visitors, receiving and recording of
incoming and outgoing calls, taking up customers booking reservations, taking up customers
basic information for monitoring.
* Updating and reporting of daily activities.
* Implementing rules and regulations of the company.
Setting up Auto-Routing Machine and following up the process according to its standard
program to ensure quality products.
* Making appropriate programs in cutting of PCB’s according to its sizes and products.
* Ensuring the consistency of the quality to meet the required standard specification of the
company.
* Familiarized all our featured products, such as wireless routers, access point, WLAN Adapter,
ADSL Modems, modules and more before executing.
* Carrying out and ensuring the good quality of the products before sending it to our clients.
* Maintains the standard of our company policy to achieve our company`s goal to meet the
customers requirement and satisfaction.
* Reporting of daily program including test report.
Receive the payments of the customer and put it on the safety cabinet or vault.
* Give change, receipts, voucher and other billing statement.
* Prepare the bill of the customer.
* Check the items purchased by the customer
* Receive and process payments via credit card, debit card, and gift certificates.
* Calculate the store earnings for the day and encode it on the computer.
* Report errors or failure to the store manager regarding the payments.
* Turn over the earnings to the store manager at the end of the shift.
* Ensuring that each customer receives outstanding service by providing a friendly environment,
which includes greeting and acknowledging every customer, maintaining outstanding
standards, solid product knowledge and all other aspects of customer service.
Maintain stationery and office supplies of the kitchen department.
* Updating and maintaining all the kitchen files.
* Maintain complete knowledge of all
in
courses: Norala Central Elementary School
EDUCATIONAL BACKGROUND Tertiary Education 2 years