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Angel Thalluri , Customer Service

Angel Thalluri

Customer Service·Animal Husbandry Department

Qatar

Master's degree, Accounting

Work experience

Total years of experience: 0 years, 7 months

Customer Service

June 2021 - December 2021

Animal Husbandry Department

Chennai, India

June 2021 - December 2021

• Managed 50+ daily client interactions, conducting service discovery conversations to understand client needs and recommend
appropriate services.
• Acted as the primary contact for stakeholders and external partners, supporting vendor coordination and documentation process
es.
• Collaborated with internal teams to resolve service issues and ensure eficient client and enterprise stakeholder communication.
• Maintained digital records and documentation, supporting secure data handling, compliance, and operational transparency.
• Prepared operational reports and insights to support management decisions and identify opportunities for process scalability and
service improvement.
• Coordinated with teams across departments to ensure service delivery aligned with organizational policies, legal documentation
requirements, and operational standards.
• Contributed to improving internal processes by compiling research and operational insights that supported departmental growth
and workfow optimization.
Company industry:
Agriculture & Crop Production
Job role:
Customer Service and Call Center

Education

Karnatak University Dharwad

December 2020

December 2020

Master's degree, Accounting

India

Karnatak University

June 2018

June 2018

Bachelor's degree, Accounting

India

Skills

Minutes
Intermediate
Minutes
Intermediate
Typing
Expert
Typing
Expert
Office Work
Expert
Office Work
Expert
Office Management
Intermediate
Office Management
Intermediate
Purchasing
Intermediate
Purchasing
Intermediate
Office Administration
Intermediate
Office Administration
Intermediate
Materials
Intermediate
Materials
Intermediate
Payments
Payments
Teamwork
Intermediate
Teamwork
Intermediate
Sales Tax
Intermediate
Sales Tax
Intermediate
Microsoft PowerPoint
Expert
Microsoft PowerPoint
Expert
INTERNAL CONTROLS
Expert
INTERNAL CONTROLS
Expert
BANK STATEMENTS
Expert
BANK STATEMENTS
Expert
ACCOUNTING SYSTEMS
Expert
ACCOUNTING SYSTEMS
Expert
ACCOUNTING
Expert
ACCOUNTING
Expert
FINANCIAL STATEMENTS
Expert
FINANCIAL STATEMENTS
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
PETTY CASH
Intermediate
PETTY CASH
Intermediate
ACCOUNTS RECEIVABLE
Intermediate
ACCOUNTS RECEIVABLE
Intermediate
COLLECTIONS
Intermediate
COLLECTIONS
Intermediate
ACCRUALS
Intermediate
ACCRUALS
Intermediate
Order
Intermediate
Order
Intermediate
Outlook
Intermediate
Outlook
Intermediate
Mail
Expert
Mail
Expert
Marketing
Intermediate
Marketing
Intermediate
Reconciliation
Intermediate
Reconciliation
Intermediate
Payroll
Intermediate
Payroll
Intermediate
Auditing
Expert
Auditing
Expert
Accounting
Expert
Accounting
Expert
Tally
Expert
Tally
Expert
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
LINKEDIN
Intermediate
LINKEDIN
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
STAKEHOLDER COMMUNICATIONS
Intermediate
STAKEHOLDER COMMUNICATIONS
Intermediate
VENDOR MANAGEMENT
Intermediate
VENDOR MANAGEMENT
Intermediate

Languages

English
Expert
Hindi
Expert
Kannada
Native Speaker
Telugu
Native Speaker
French
Intermediate
Arabic
Beginner

Training and Certifications

Certifications
(IELTS Certifed), HRD Skills Certifed, Global Islamic Banking