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Angel Thalluri , Customer Service

Angel Thalluri

Customer Service·Animal Husbandry Department

Qatar

Master's degree, Accounting

Work experience

Total years of experience: 0 years, 7 months

Customer Service

June 2021 - December 2021

Animal Husbandry Department

Chennai, India

June 2021 - December 2021

• Managed 50+ daily client interactions, conducting service discovery conversations to understand client needs and recommend
appropriate services.
• Acted as the primary contact for stakeholders and external partners, supporting vendor coordination and documentation process
es.
• Collaborated with internal teams to resolve service issues and ensure eficient client and enterprise stakeholder communication.
• Maintained digital records and documentation, supporting secure data handling, compliance, and operational transparency.
• Prepared operational reports and insights to support management decisions and identify opportunities for process scalability and
service improvement.
• Coordinated with teams across departments to ensure service delivery aligned with organizational policies, legal documentation
requirements, and operational standards.
• Contributed to improving internal processes by compiling research and operational insights that supported departmental growth
and workfow optimization.

Company industry:
Agriculture & Crop Production
Job role:
Customer Service and Call Center

Education

Karnatak University Dharwad

December 2020

December 2020

Master's degree, Accounting

India

Karnatak University

June 2018

June 2018

Bachelor's degree, Accounting

India

Skills

Minutes

Intermediate

Typing

Expert

Office Work

Expert

Office Management

Intermediate

Purchasing

Intermediate

Office Administration

Intermediate

Materials

Intermediate

Payments

Teamwork

Intermediate

Sales Tax

Intermediate

Microsoft PowerPoint

Expert

INTERNAL CONTROLS

Expert

BANK STATEMENTS

Expert

ACCOUNTING SYSTEMS

Expert

ACCOUNTING

Expert

FINANCIAL STATEMENTS

Expert

MANAGEMENT

Expert

PETTY CASH

Intermediate

ACCOUNTS RECEIVABLE

Intermediate

COLLECTIONS

Intermediate

ACCRUALS

Intermediate

Order

Intermediate

Outlook

Intermediate

Mail

Expert

Marketing

Intermediate

Reconciliation

Intermediate

Payroll

Intermediate

Auditing

Expert

Accounting

Expert

Tally

Expert

BUSINESS DEVELOPMENT

Intermediate

CLIENT SERVICES

Intermediate

CUSTOMER RELATIONSHIP MANAGEMENT

Intermediate

CUSTOMER SERVICE

Intermediate

ELECTRONIC DATA INTERCHANGE

Intermediate

LINKEDIN

Intermediate

OPERATIONS

Intermediate

PROCESS IMPROVEMENT

Intermediate

STAKEHOLDER COMMUNICATIONS

Intermediate

VENDOR MANAGEMENT

Intermediate

Languages

English

Expert

Hindi

Expert

Kannada

Native Speaker

Telugu

Native Speaker

French

Intermediate

Arabic

Beginner

Training and Certifications

Certifications
(IELTS Certifed), HRD Skills Certifed, Global Islamic Banking