FUAT ALTINDAL, Customer Services Representative

FUAT ALTINDAL

Customer Services Representative

Teradata

البلد
تركيا
التعليم
بكالوريوس, Business Management
الخبرات
25 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :25 years, 5 أشهر

Customer Services Representative في Teradata
  • تركيا - اسطنبول
  • أشغل هذه الوظيفة منذ يوليو 2015

Teradata technical support delivered remotely including hardware & software fault resolution, and software installation,
Teradata Support and Engineering is based on a proactive service philosophy and requires constant focus on the customer’s needs and an excellent service delivery.
System installations, preventative maintenance and Hardware/Software upgrades, Account Management of both Business Critical and Enhanced level Teradata customers, being the prime point of contact with the accounts and the ‘owner’ of all activities within these accounts

Senior Consultant في Glasshouse
  • تركيا - اسطنبول
  • أشغل هذه الوظيفة منذ يونيو 2011

Counseiling to the enterprise level customers especially about Disaster Recovery, Big Data and Virtualization technologies.
Implementing EMC BRS solutions (Avamar, Datadomain, Networker) and supporting. Supporting HyperV and Vmware hypervisor systems for cloud infrastructure. Dell Equallogic, Compellent, EMC VNX, VSPEX, Vblock, Extreme-IO.

Delivery Project Executive في IBM
  • تركيا - اسطنبول
  • أشغل هذه الوظيفة منذ مارس 2018

Contract owner

Instructor في Dell Training Center
  • تركيا - اسطنبول
  • أكتوبر 2010 إلى يونيو 2011

Instructor of the technical training center. Dell Equallogic, Compellent, Blade servers implementation and support trainings. Project management and supporting partners when they need help during storage/server implementations or complicated errors.

System Administrator في E-Kart Electronic Card Systems
  • تركيا - اسطنبول
  • أبريل 2004 إلى أكتوبر 2010

Responsible of whole IT Technologies of the company. Network administration (Cisco&3com Layer-3 Swicthes, Cisco routers, MPLS, Fiber Connections) OS administration (Linux, Windows, Cluster, Active Directory), Database administration (SQL Server 2005-2008-2010) IT security administration (Checkpoint and Cisco Firewall administration and ITIL management, Penetration and vulnerability scanning tests), counseling to Eczacibasi Holding companies about IT security, Project management (strategic planning), AntiVirus administration (McAfee & Symantec SEP), Application administration (Mikro ERP, Exchange, Hyperion, Cyristal Reports, Office Applications), Backup administration
(Acronis, Avamar, ArcServe), Physical systems administration ( HP, IBM, Dell servers and storages), Virtualization ( Vmware Vcenter and Citrix ZenApp), Department Mangement
(Budget, Purchasing, Planning, Designing etc.), enduser support. I was the only one person in IT department and reporting to General Manager directly. I installed and managed with very limited support all the systems that E-Kart used included today.

System Administrator في Klueber Lubrication
  • تركيا - اسطنبول
  • أبريل 2003 إلى أبريل 2004

Network administration (Cisco&3com Layer-3 Swicthes, Cisco routers, OS administration (Linux, Windows, Cluster, Active Directory), IT security administration (Special Firewall for the company, ITIL management, Penetration and vulnerability scanning tests), Database administration (Oracle 9i - 10g) Project management (strategic planning), AntiVirus administration (McAfee & Symantec Norton), Application administration (Exchange, Distributed File Systems, Link Güne# ERP, Hyperion, Cyristal Reports, Office Applications),
Backup administration (Acronis, NTBackup), Physical systems administration ( IBM, Dell servers and storages), Department Mangement (Budget, Purchasing, Planning, Designing etc.) I was the only one person in IT department and reporting to co.General Manager (Finance) directly. I installed and managed with very limited support all the systems that Klueber used.

System Administrator في Eczacibasi Yapi Gerecleri EYAP VITRA A.S.
  • تركيا - اسطنبول
  • أبريل 1997 إلى يونيو 2001

Network administration (Baynetworks and cisco routers, cisco&3com layer3 switches, fiber connections), OS administrations (Unix&windows clusters), Applications administration (SAP R/3, PowerDocs, Exchange, Office applications), AntiVirus (McAffee), Backup administration (ArcServe Solo), Physical systems administration (HP, IBM servers), end user support, design and install whole IT systems.

الخلفية التعليمية

بكالوريوس, Business Management
  • في Anatolian University
  • يونيو 2010

Specialties & Skills

Operating Systems
Virtualization Solutions
Backup Solutions
Network Design
Project Management
checkpoint firewall
cisco asdm
Windows Servers
Linux SUSE-REDHAT-UBUNTU-CENTOS
networker
datadomain

اللغات

التركية
متمرّس
الاذربيجانية
متوسط
الانجليزية
متمرّس

التدريب و الشهادات

SE - TECHNOLOGIES (الشهادة)
تاريخ الدورة:
October 2014
صالحة لغاية:
October 2016
EMCBA (الشهادة)
تاريخ الدورة:
December 2013
صالحة لغاية:
December 2016
EMCSA (الشهادة)
تاريخ الدورة:
December 2013
صالحة لغاية:
December 2016
EMCIE (الشهادة)
تاريخ الدورة:
December 2013
صالحة لغاية:
December 2016

الهوايات

  • MUSIC
    AMATEUR GUITAR PLAYER