Pyhton Developer
PrepInsta Technologies
Total years of experience :3 years, 3 Months
In this Internship I Developed few projects including a number guessing game, Hangman, Blackjack, coffee machine simulator, quiz game, web scraping tool, Snake game, personal portfolio, and Netflix clone.
Gained hands-on experience in Python programming, object-oriented design, web development with Flask, and data extraction using BeautifulSoup and Scrapy.
Enhanced skills in game development with Tkinter and file handling for data storage and retrieval.
Collaborated with mentors and peers to troubleshoot, debug, and optimize code, ensuring high performance and functionality.
Specialized in fraud prevention at Chime Bank, implementing strategies to combat diverse fraud types Utilized email channels for efficient non voice communication in addressing and countering fraudulent activities. Analyzed intricate fraud scenarios, contributing to pro mpt issue resolution and minimizing financial risks. Contributed to a significant reduction in fraudulent transactions and conducted training sessions for new team members, resulting in a significant reduction in fraudulent transactions.
Provided technical support and troubleshooting assistance to customers via chat for Comcast services. Assisted customers with billing related questions, resolved billing discrepancies, and processed payments. Demonstrated strong communication skills problem solving skills to effectively address customer inquiries, resolve issues, and provide clear and concise technical information. Utilized upselling techniques to contribute revenue generation.
Provided customer service and assistance to RBL credit cardholders, focusing on recovery processes. Assisted customers with account related inquiries, payment reconciliation, and dispute resolution. Collaborated with customers to develop suitable repaymen t plans and negotiate settlements for overdue accounts. Resolved customer complaints, ensured customer satisfaction, and maintained positive relationships.
