operation engineer
S2M Transactions
مجموع سنوات الخبرة :10 years, 0 أشهر
Ensure first level support to the customers (Banks).
Execute the scheduled BackOffice Tasks for customers.
Propose new solutions for operation issues in ATM and system.
Participates in testing and implementation of new customers
Monitoring of the system interfaces.
Preparing reports for customers and management.
Ensure daily operation processing (visa files, ATM transactions)
Analyze and provide technical reports to IT to develop the system.
Participate as crisis manager for Bahrain and United Arabs Emirates branches.
Provide Technical Support, Problem Solving and Analysis, Leadership Development.
Act as Process and Training coordinator for the organization along with being the co-security coordinator responsible for requesting and maintaining all necessary access.
Maintaining desktop applications, local area networks, IT security and telecommunications.
Maintaining documentation of changes regarding users, functions & systems.
Provide technical assistance, System training, connections, networking, test running, and troubleshooting.
Generate, update and modified Quotations and sales reports and report them to the Director.
Quotations System Administrator.
Customer Relationship Management.
Administrating work flow and communications.
Act as a business consultant for RAK Land Department as a part of SAP team . The project was an integrated system for all departments in RAK Works on three SAP modules