Head of Cash Product Management
United Arab Bank
Total des années d'expérience :35 years, 8 Mois
Deal in buying services from partners (Banks or non banks) across MENAP (Middle East, North
Africa & Pakistan).
Commercialising such tie ups globally.
Perform Critical Analysis of data and Risk Assessment of providers.
Handle end to end project management of the network banks.
Responsible for drawing up and review of the SLA & Agreement after 6 months or 1 year.
Identify & expand in strategic non presence countries (SNPC), i.e., Saudi Arabia, Kuwait, North Africa
& Iraq and presence countries (UAE, Oman, Bahrain, Qatar, Lebanon, Jordan & Pakistan).
Discover opportunities with partner banks in the above non presence countries and roll out the group standard Network Bank Platform (NBP) to these countries in the specified timeframe and within allocated budgets.
Monitor client feed back constantly via the sales team in a bid to improve service standards.
Accountable for in-country market acceptance and revenue contribution of the product and revenue realization (Fees, Charges, Float etc).
Manage new and enhanced products throughout their development life cycle & supervise projects within approved methodology, time scale & budget, meeting the Group standard for Audit, Control and financial reporting.
Conduct market research with customers to ensure that new products and opportunities are identified to meet business opportunities in order to grow cash management revenues consistent with overall Wholesale Banking strategy.
Regional Cash Product Development Manager - Middle East & South Asia (MESA)
Job dimension: • Product development for Payment products: UAE & the regional countries (Oman, Bahrain, Qatar,
Jordan, Lebanon, Pakistan, Sri Lanka & B'desh)
• No of Products under management: 2 (STS & Straight2Bank)
• No of countries: As stated above
• No of Clients: 700+ (overall)
Key Responsibilities: • Responsible for the managements of assigned new and enhanced products throughout their
development life cycle & manage projects within approved methodology, time scale & budget,
meeting the Group standard for Audit, Control and financial reporting.
• To provide detailed functional requirements for assigned projects, or components of large projects, to provide necessary input for the creation of project approvals/product programs.
• Conduct market research with customers to ensure that new products and opportunities are identified to meet business opportunities in order to grow cash management revenues consistent with overall
Corporate Banking strategy.
• Co-ordinate new product development and launches with Country Heads of Cash & product
management, to ensure that products are deliverable. To over see User Acceptance Tests (UAT) and project implementation and to ensure that appropriate approvals are obtained at all stages of the
project.
Key Measurables: • On time, within budget, with desired quality, product program roll-out.
• Shared responsibilities with in country product managers for market acceptance and revenue
contribution of products.
• Aim for high customer satisfaction with new / enhanced products
• Revenue realization (Fees, Charges, Float etc.)
Major Projects completed
• Web Bank (Straight2Bank) rollout to UAE, Oman, Bahrain, Qatar, Pakistan & Sri Lanka in Dec 2004
• STS Rollout in Sri Lanka in Nov/Dec 2004
• Payments+ in UAE & Sri Lanka.
• STS rollout in Pakistan.
• STS rollout in Oman, Bahrain & Qatar.
Implementation Manager - Solution Delivery MESA (Sep 1998 - Sep 2002)
• Deal in buying services from partners (Banks or non banks) across MENAP (Middle East, North
Africa & Pakistan)
• Commercialising such tie ups globally.
• Perform Critical Analysis of data and Risk Assessment of providers.
• Handle end to end project management of the network banks.
• Responsible for drawing up and review of the SLA & Agreement after 6 months or 1 year.
• Identify & expand in strategic non presence countries (SNPC), i.e., Saudi Arabia, Kuwait, North Africa
& Iraq and presence countries (UAE, Oman, Bahrain, Qatar, Lebanon, Jordan & Pakistan)
• Discover opportunities with partner banks in the above non presence countries and roll out the group
standard Network Bank Platform (NBP) to these countries in the specified timeframe and within allocated budgets.
• Monitor client feed back constantly via the sales team in a bid to improve service standards.
• Accountable for in-country market acceptance and revenue contribution of the product and revenue
realization (Fees, Charges, Float etc)
• Manage new and enhanced products throughout their development life cycle & supervise projects within approved methodology, time scale & budget, meeting the Group standard for Audit, Control and financial reporting.
• Conduct market research with customers to ensure that new products and opportunities are identified to meet business opportunities in order to grow cash management revenues consistent with overall
Wholesale Banking strategy.
Notable Projects Accomplished: • Implemented SCB's windows based EB platform at client sites.
• Successfully launched Straight Through Services (STS) in UAE and later to rest of MENA
Manager - Electronic Banking (Mar 1997 - Aug 1998)
Officer In-charge - Foreign Currency Banking Unit (Dec 1994 - Mar 1997)
Credit MIS Officer - Corporate Banking (May 1993 - Dec 1994)
Applications Developer (Oct 1989 - Sep 1992)
Data Entry Operator (Mar 1988 - Sep 1989)
• Scrutinized credit limits and churned the credit portfolio for renewal prior to expiry.
• Setup the Electronic Banking unit & its related functions via Operations & Sales.
• Managed the branch banking operations by meeting business targets and developing new businesses.
• Looked after Data centre monitoring of input operators.
• Submitted Monthly, Quarterly & Yearly MIS / returns to senior management.
• Analyzed & presented Credit Information to senior management on a quarterly basis.
AIB (Intermediary)
• GCE A/L (Commerce), St Peter's College, Colombo (1987)