System Analyst
Atos India Pvt Ltd
Total years of experience :13 years, 3 Months
Nature Of :
Atos is currently No.8 in the Worldwide IT services market; and No. 2 in the European market. Atos buyout Siemens IT Solutions and Services in 2011 and maintaining IT services for Siemens.
Aug’13 - Present
• Configuring and troubleshooting Issues with Federation Trusts and Organization Relationships.
• Monitoring health check of AD servers.
• Implementing Group policies and updating attributes of a user on AD.
• Maintaining AD replication.
gathering client requirements
preparing solution architecture
assigning engineers for project
product presentations and workflow
dealing with below products targeting there sells and client requirements
• Enterprise Content Management
• Information Exchange
• Virtualization & Application Delivery
• Print Management
• Mobility Solutions
• Configuring and troubleshooting Issues with Federation Trusts and Organization Relationships.
• Monitoring health check of AD servers.
• Unified Communication
Feb '11 - Aug '13
• Working as an L2 Engineer for Microsoft Exchange Online (BPOS-S/Office 365)
• Troubleshooting Hybrid Rich co-existence issues between on-premise and cloud servers. In depth troubleshooting for Office 365 client facing applications.
• Configuring and troubleshooting Issues with Federation Trusts and Organization Relationships.
• Troubleshooting Cross forest issues on Mail flow, Availability, AutoDiscover.
• Worked with Active Directory Migration tools like ADMT, DirSync (ILM) for Exchange Online.
• Providing on floor support and Technical Assistance to Support Engineers whenever required.
• Got an opportunity of mentoring new joinees in the process and cascade Process related and ttechnical information to them.
• Reviewing cases and confirming that the troubleshooting is in the right direction, if not then updating the case owner and educate him about the issue.
• Taking technical triages
• Promoted as a Level-2 Engineer in May 2012
Achievements
• Was awarded as Best CPE performer for the Jan month 2012.
• Was promoted as L2 Engineer in May 2012.
Atos India Pvt Ltd. (Mumbai)
Level-2 Engineer (L2)
Nature Of: Atos is currently No.8 in the Worldwide IT services market; and No. 2 in the European market. Atos buyout Siemens IT Solutions and Services in 2011 and maintaining IT services for Siemens.
• MCA from Mumbai University in the year 2011.
• BSc from Mumbai University in the year 2008.
• HSC from Maharashtra Board in the year 2004.
• SSC from Maharashtra Board in the year 2002.