Garry Gandia

* Administered and maintained CAFM/CMMS and Building Management Systems (BMS) to support facilities operations, preventive maintenance programs, and engineering activities across multiple assets.

* Managed asset registers, work orders, preventive maintenance schedules, equipment histories, and engineering documentation, ensuring data accuracy, regulatory compliance, and effective lifecycle management.

* Coordinated preventive and corrective maintenance activities with engineering teams, contractors, and service providers to ensure timely completion of work orders and adherence to service level agreements (SLAs).

* Monitored maintenance KPIs and generated operational dashboards, asset performance reports, and management summaries to support performance tracking and continuous improvement initiatives.

* Analyzed maintenance trends, equipment performance, and operational data to provide engineering recommendations that improved asset reliability, resource utilization, and maintenance planning.

* Supported process optimization by streamlining CAFM workflows, enhancing work order management, and implementing best practices that improved maintenance efficiency, service delivery, and overall facility performance.

* Managed the installation, commissioning, preventive maintenance, troubleshooting, repair, calibration, and performance verification of Computed Radiography (CR), Digital Radiography (DR), Cone Beam CT (CBCT), Ultrasound systems, Laser Imagers, PACS, and other ancillary medical imaging equipment, ensuring maximum system uptime, reliability, and compliance with manufacturer specifications

* Planned and executed preventive and corrective maintenance programs, performed equipment inspections, fault diagnosis, and root cause analysis to optimize equipment performance and minimize service interruptions.

* Maintained accurate service documentation, maintenance histories, calibration records, asset inventories, and regulatory compliance reports in accordance with company policies and quality management standards.

* Coordinated with hospitals, healthcare professionals, suppliers, contractors, and cross-functional engineering teams to deliver timely technical support, efficient issue resolution, and exceptional customer service.

* Managed spare parts inventory, warranty tracking, procurement coordination, logistics, and maintenance scheduling to ensure efficient field service operations and high equipment availability.

* Provided technical consultation, product training, and engineering support to customers, sales teams, and management, assisting with equipment evaluation, system optimization, installations, and informed technical decision-making.

* Installed, commissioned, maintained, troubleshot, and repaired Computed Radiography (CR), Digital Radiography (DR), Ultrasound (US) systems, PACS, and Laser Imagers, ensuring maximum system availability, reliable performance, and minimal downtime.

* Performed preventive and corrective maintenance, equipment inspections, fault diagnosis, root cause analysis, calibration, and performance verification to optimize system reliability and extend equipment life.

* Ensured full compliance with manufacturer specifications, company policies, safety regulations, quality standards, and standard operating procedures (SOPs), consistently delivering high-quality technical service.

* Prepared comprehensive service reports, maintenance records, calibration logs, and technical documentation, providing management and customers with accurate updates, recommendations, and actionable insights to support operational and maintenance planning.

* Installed, commissioned, configured, operated, maintained, and repaired audio-visual systems, video equipment, and satellite TV reception systems, performing fault diagnosis and preventive maintenance to ensure reliable operation, minimal downtime, and high-quality service delivery.

* Selected for promotion to Trainer/Supervisor following proven success in delivering reliable audio-visual technical services, mentoring team members, and maintaining high standards of service quality and operational performance.

* Led technical training, supported team development, supervised daily service activities, and managed AV equipment installation, maintenance, troubleshooting, and customer support operations.

* Installed, configured, commissioned, serviced, maintained, and repaired television, audio, CCTV camera, and video systems, ensuring optimal performance, reliability, and customer satisfaction.

* Provided technical support, troubleshooting, and product assistance to customers and sales teams, resolving technical issues efficiently while supporting pre-sales consultations and after-sales service requirements.

Built extensive experience in technical service delivery, customer relationship management, team coordination, equipment maintenance, troubleshooting, staff development, and operational supervision, supporting efficient and high-quality service performance.