Clay Gaspar

• Interact with the CEO and brands managers in defining sales strategy for individual brands as well as setting up new incentive system for sales and technicians aimed at surpassing business and revenue targets. • Enhance operational efficiency and service quality by defining job description and KPIs for the brand managers leading to enhanced client satisfaction. • Evaluate performance of suppliers against monthly collection of sales to align production plan & procurement cycle in compliance to organizational policies and procedures. • Define and implement policies and procedures for the purchasing department encompassing warehouses, transportation & installation services, customer service and sales coordination. • Assess service pricing and maintain updated inventory through automatic re-order of the stock. Optimize organizational expenses for rescheduling housing allowances • Set up action plan for after sales services (customer service - maintenance and warranty). Draft and implement agreement between the new Supply Chain department and brands (SLA). • Prepare and present supply chain reports for the senior management and other stakeholders to realign policy decisions to changing market dynamics and other related factors.