Asst Store Manager
Landmark Group
Total years of experience :12 years, 3 Months
Key Responsibilities:
Responsible for the overall operation, P&L of the store (Approx Retail area 15, 000sqft handling 32staffs)
To guide the success of a shop by leading and motivating the selling team, developing and managing the service environment and presenting a clean, neat and organized shopping environment for customer.
To achieve the set targets and to assist the Concept manager in planning budgets for the events and promotions.
Business Development - Inventing in- store promotions as per the business needs depending on season and the stock arrivals / levels.
Team Management, Monitor / Manage \Schedules, Vacation and day off, encourage team in creating store Goals and development Plans.
Store Administration, Maintaining Health & Safe Security. Back store Management
Reduce Store Operating costs & Loss Prevention.
MIS Analysis -Analyze & Generate Reports formats for Business, competition, Stock audits and Sales / Events Planning,
Inventory - Pricing, Marking distribution of stocks, Healthy Gross Margin, Markups, and Broken ranges, slow movement & Stock Consolidations.
Reports / Reorders - Analyze Seasonal stock reports, Brands, Ranges - Top / Poor sellers, missing categories, Stock turns, Quality issues & Merchandise report.
Market survey / competition report - Understanding competitors, piecing patterns, layouts, merchandising and Activities,
Taking Morning meeting of Staff sharing Targets & Achievements of Sales, Conversion, and U.P.T, Updating schemes and offers if any. Sharing action plan for the day.
Training of sales associates about customer service, retail selling skills, product knowledge & SOP.
Preparing Staff Schedule for the week and approving reported time & absence request.
Maintaining shrinkage policy of 0.5% in relation with the brand S.O.P
Ensures that the display is as per the set norms of color blocking/stacking etc.
Adheres to the company guides lines for conducting inventory count & reports variance as per the deadlines.
To use commercial information and product knowledge to drive sales and other activity in the store using the internal retail tools with provided skills.
To give and receive constructive and honest feedback and criticism for/from people they work with in a positive manner and to use it for their own development and their team.
Able to responsibly take care of merchandise and shelving products according to company policies.
Computer literate-Knowledge and experience of using MS office, several databases and email management software.
POS Software - “Shopper 9’”, “VOYAGER”.
Opening of new “ED HARDY STORE”, gave training to the new staff and explained them the S.O.P’s of the brand.
Handling sales team and motivating them to achieving daily sales target, looking after the backhand operations of the store, ensuring VM display are upto their SOP standards, providing On Job Training to new employees. Human Management.
MBA in Retail Management
Bachelor in English as Major
