General Manager
Peri
مجموع سنوات الخبرة :19 years, 6 أشهر
1. Operations 2.Learning & Development 3.Field HR 4.LRM 5. Asset management
-Worked with Terminix SiS India Pvt Ltd since Feb12 till May 15 as
KFC Brand
Accountabilities:
•Guiding the restaurant operations with the help of Area Coaches for 12 equity restaurants located in North & West India.
•Supporting the franchisee operations with the help of Franchise Business Coaches for 30 franchised stores located in North, East & Western India.
•Mentoring all the aspects of the business namely Sales, Profitability, Recruitment, Training, Site selection for business expansion.
•Build people capability for franchise business & operate the brand as one system.
•Ascertaining that the franchisees work within the brand matrix.
Highlights:
•Recognized by David Novak, President Yum Restaurants International for being the Operations Lead for the Krusher’s (New Product Launch) Project.
•Acknowledged by COO for stabilizing and turning around the west market.
•Spearheaded & implemented the planned maintenance system across the brand.
South & Central Delhi
Accountabilities:
•Directing the operations for 17 McDonalds Restaurants.
•Mentoring a team of 3 Operations Consultants, Restaurant Managers with their team of 6-8 Managers and 40-50 Operations Crew.
•Carrying out the quality assurance checks, customer satisfaction reviews and profit through restaurants.
Highlights:
•Bagged the “Sales Building Award’ in the year 2000 and “Restaurant Manager of the Year 2001’.
•Felicitated as the first
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