Store Manager
Rivoli Watches W.L.L
Total years of experience :10 years, 6 Months
Responsible for retail turnover
Overseeing all aspects of store operations
Meeting sales targets of the shop & brands
Ensuring high standards of visual merchandising, store presentation & upkeep
Managing stocks in the location, determining effective ways of liquidating aging
stocks & minimizing loss of inventory
Maintaining customers relationships & high standards of customer service /
handling customer complaints
Maintaining awareness of market trends, monitoring local competitors &
customer patterns
Managing & motivating the sales team to ensure increased sales & efficiency
Ensuring team are well presented & in full uniform
Communicating & upholding all company policies, rules & procedures
Ensuring proper cash management at the store
Preparing monthly reports, as required by the management
Coordinating with Mall Management
On the floor training & providing support to sales associates & senior sales
Associates
01.Planning, developing and implementing effective marketing communication campaigns.
02.Using the full marketing mix for the company’s marketing communications
03.Writing copy for all marketing collateral, including brochures, letters, emails and websites.
04.Understanding the product and customer profile and write thorough specs for each.
05.Monitoring ongoing campaign spend against the budget, keeping accurate records and highlighting where variances occur.
06.Producing an accurate summary of total spend at the end of a marketing campaign.
07.Undertaking detailed ongoing analysis of marketing campaigns to ensure targets are met.
08.Assisting in the production of ongoing competitor analysis and reporting, with particular reference to pricing, presentation and promotion.
01.Working with Sales Managers to plan daily, weekly &monthly sales activities in line with agreed sales plan and overall sales strategy.
02.Consistently achieving individual sales plan.
03.Updating and maintaining accurate record of all sales activities in a timely manner Prepare sales related documents such as contracts and event orders.
04.Contact customers, make appointments and relay information to designated sales personnel.
05.Identifying and matching customers’ financial needs to the retail banking solution
06.Consistently following-up and following-through on customer’s application within the stipulated timelines
07.identifies potential buyers and convinces them to buy the credit cards
08.Maintaining absolute confidentiality regarding customer information
09.Building relationship with key and top corporates to explore business opportunities and cater to their banking needs
Introduction to Management Economics for Managers Business Mathematics and Statistics Introduction to Information Technology Accounting for Managers Business Law Business English Degree Part II Marketing Management Human Resource Management Financial Management Operations Management Organisational Behaviour Management Information Systems
01. Fundamentals of Information Technology 02. Internet Technologies & E-Commerce 03. Principles of Management 04. Marketing Management 05. Event Management 06. Research Project
GCE ADVANCED LEVEL EXAMINATION SUBJECTS AND RESULTS ECONOMICS 'C' ACCOUNTING 'C' BUSINESS STUDIES 'C'