TRAINING COORDINATOR
SUM TWO PVT LTD
Total years of experience :5 years, 1 Months
Understanding candidates enquiries and provide suitable solutions about the courses that we offer.
Assist in designing the course structure as per the requirement and scheduling TIME TABLE for TUTORS and students
Research on the course content that will be viable for candidate and HR ADMINISTRATION PROJECTS
Explained the students about the SHORT TERM AND LONG TERM CERTIFICATE courses that was provided by the institute.
Took DEMO classes for the students by going to various colleges and made REGISTRATIONS.
CLARIFIED doubts the students about the courses both over the telephone and in person.
PREPARED DEMO CLASS materials for the same.
Supervised a team of 12 people and guided them through major and minor problems that they face over the telephonic calls.
I handled the worst situation where the customer demanded speaking only to the TEAM LEADER over the telephone to get a satisfied answer.
CUSTOMER SATISFACTION, EVERYDAY REPORT about the performance of the employee of the CREDIT CARD DIVISION lay in my hands.
Did my EMBA with NIBM institute when i was working as a DISTANCE EDUCATION PROGRAM. Its duration is for 1 year and after i completed i got an idea about OFFICE AND HR ADMINISTRATION.
Completed my DISTANCE education with PONDICHERRY UNIVERSITY with INTERNATIONAL BUSINESS as a major.
Completed both the subjects as MAJORS in 3 yrs.