Trainee Consultant
Qatar Design Consortium
Total years of experience :4 years, 0 Months
Company: Qatar Design Consortium.
Designation: Trainee Consultant
Duration: October 2011- September 2012
Currently working with Qatar Design Consortium since October 2011 as a Trainee Consultant with interpersonal skill, self-correspondence capabilities and extensive experience in Filing, coordination, Specification, and routine affairs of a technical office. Coordinating with clients, solving their queries.
Roles and Responsibilities:
✓ Follow the instructions and directions of the Management Consultant.
✓ Daily time keeping reports to Management Consultant
✓ Carry out any other tasks as advised by the Manager for Consultancy services.
✓ Comply with the IMS requirements of QDC and company policy
✓ Carry out any other tasks as advised by the Manager for QDC
✓ Awareness of QDC policy and adherence to process procedures applicable to the department.
✓ Ensure quality objectives of the department and its proper implementation.
✓ Developing, maintaining and updating the document & data control procedures.
✓ Accessing Internet. Sending and receiving E-mails. Downloading the information from relevant sites whenever necessary.
✓ Filing documents in package wise and maintaining files in proper methods.
Company: Genpact
Designation: Process Associate
Duration: 2007-2009
With operations in 9 countries and over 34, 000 employees, GENPACT remains an undisputed leader in the industry it pioneered. In India, GENPACT operates out of 15 centers in Delhi, Gurgaon, Hyderabad, Jaipur, Bangalore and Kolkata. GENPACT offers an exciting work environment full of opportunities.
Roles and Responsibilities:
✓ Making outbound calls for resolving queries
✓ Making outbound calls for verification on payment
✓ Making outbound calls for verification on sales
✓ Solving customer queries.
✓ Handling inquiries and reporting to Concerned Authorities.
Companies/ Projects Handled:
✓ Customer Accounts for various MNC Brands in USA.