IT Director
Trainera
Total years of experience :25 years, 5 Months
1. Developed overall Information System Environment management across two countries resulted in 97% up time system.
2. Working with implementing of ERP solutions to manage full operations and supply chain.
3. Designed a sales monitoring system platform reflecting real time sales activities for out bottlers.
4. Consolidated and stabilized servers improving hardware up time from 70% to 99% and resulting in reduced software downtime from 18% to
1. Responsible for managing LOGIC Management Consulting network infrastructure and all related services & operations in Egypt, Saudi & UAE, including design, development and maintenance of the network infrastructure supporting connectivity.
2. Determine the business needs, and plan for the acquisition and deployment of needed resources and/or technology solutions.
3. Ensures continuous, stable, and reliable operation of the network infrastructure (hardware, applications, network, etc.).
4. Managing and monitor for Service Desk department through Service Desk Application depend on ITIL.
5. Design & develop the information technology strategic plan for the whole company and for each country separately to assure the best resource allocation planning.
6. Maintain a very powerful supportive interface with company's departments and branches using automated application system appropriate for supporting departmental activities; facilitate communication between users to develop information sources for meeting individual departmental computing needs.
7. Develop and maintain of information technology policies and procedures manual to assure the standards relative to an overall strategy to provide an appropriate degree of standardization.
8. Coordinate regularly with Company's management vision to ensure that the technology, infrastructure and strategic planning are aligned with current and future business need.
9. Responsible for hiring, developing, training and evaluating of information technology staff.
1. Meeting with clients to collect their needs and understand all their requirements.
2. Manage and plan the ERP implementation projects involving the development, modification of IT application systems and their supporting method/procedures.
3. Prepare project plans and schedules including deliverables, tasks, work assignments, resources with emphasis on achievement of milestones.
4. Tackle the different people involved in his project in the different areas (suppliers, internal team members and customer).
5. Develop systems, management tools to enhance business operational performance and to operate in a cost-effective manner.
1. Meeting with clients to collect their needs and understand all their requirements.
2. Designing, implementing and troubleshooting Citrix with infrastructure.
3. Prepare project plans and schedules including deliverables, tasks, work assignments, resources with emphasis on achievement of milestones.
4. Write installation and testing procedures.
5. Create and maintain project plans, hardware requests and site survey documents.
1. Define the company’s information system strategy, goals, objectives and budget.
2. Manage the company’s systems, software, hardware, network environment and ensure stable and efficient system performance.
3. Manage the delivery and implementation of IT solutions (including Accounting Software, internal mailing system, company website, Internet connection, Centralized Antivirus, centralized projects system and Network to meet the company’s business needs.
4. Manage Sharing solution that enabled sharing systems reports, documents and information easily “Archiving system”
5. Coming up with new ideas & technologies to meet our business growth.
6. Develop backup plans and procedures to ensure systems availability, security and disaster recovery.
7. Conduct performance analysis, system tuning and regularly review capacity management and data storage policies.
8. On call support.
9. Direct support to the customers at their facilities performing system engineering tasks.
10. Was responsible for Hosting Domain registration Process.
11. Software and Hardware Support.