GEMMA GIRL  BEO, Waitress Barista Cashier

GEMMA GIRL BEO

Waitress Barista Cashier

M. H. Alshaya Company - Qatar

Location
Qatar - Doha
Education
Diploma, NC ll Holder in Food and Beverage & Bartending
Experience
7 years, 1 Months

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Work Experience

Total years of experience :7 years, 1 Months

Waitress Barista Cashier at M. H. Alshaya Company - Qatar
  • Qatar - Doha
  • My current job since April 2017

Check with customers to ensure that they are enjoying their meals and take action to correct any
problems.
* Communicate with customers to resolve complaints or ensure satisfaction.
* Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
* Present menus to patrons and answer questions about menu items, making recommendations
upon request.
* Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large
parties.
* Arrange tables or dining areas.
* Explain how various menu items are prepared, describing ingredients and cooking methods.
* Present food or beverage information or menus to customers.
* Collects the customers’ payments and prepares bills with itemized costs and appropriate taxes.
* Ensures that there are adequate supplies of food, tableware, linens, and beverages
* Stays alert for customer’s requests and be prompt to address them.
* Performs other tasks assigned by supervisor or manager from time to time.
ON THE JOB GTRAININGS:
Club Filipino

Education

Diploma, NC ll Holder in Food and Beverage & Bartending
  • at Catanduanes State University
  • April 2016

Specialties & Skills

Customer Service Skills
Communication Skills
Customer Focus
COOKING
TAX PLANNING
TéCNICAS DE SUPERVISIóN
answering phones
office work

Languages

English
Intermediate
Filipino
Native Speaker

Training and Certifications

Certificate of Appreciation ( St. Regis Hotel Doha in Ramadan Tent) (Certificate)
Date Attended:
June 2018
Certificate of Appreciation (DIMDEX CONFERENCE) (Certificate)
Date Attended:
March 2018