Geofrey Kasozi

+ Executing zonal sales plans by breaking annual targets into manageable monthly and quarterly goals.
«Leading & supporting the sales team while ensuring everyone clearly understands their responsibilities.
«Identifying and pursuing new business opportunities, expanding distribution networks, and collaborating
with marketing to attract potential clients.
«Establishing strong relationships with key customers, gather feedback, and resolve critical issues promptly.
«Monitoring sales performance, managing inventory & ensuring compliance with policies.
«Led and managed a team of 35 to promote, document and sell organisation products and services
«Collected and analysed operational reports, presenting actionable insights to the directors
«Trained sales and marketing team to improve performance and meet growth targets
«Designed and implemented strategies that align with organisation objectives and community needs
«Developed operational frameworks to streamline processes and ensure achievement of goals

«Assisted customers with product selection, promotions, and purchases to enhance client satisfaction.
« Supervised a team of 5 representatives ensuring seamless customer service excellence
«Investigated and resolved customer complaints effictively to maintain client satisfaction and loyalty
«Operated cash registers and POS systems accurately, handling cash and electronic payments.
« Demonstrated integrity and professionalism while handling transactions and customer interactions.
« Worked collaboratively with team members to meet daily sales and service targets