Workshop supervisor
SUPREME FOODSERVICE GLOBAL SOLUTIONS
Total years of experience :17 years, 3 Months
Key Result Areas
Forecasting goals and objectives for fleet department and striving to meet them.
Prepare and administer an annual operating budget for service department.
Striving harmony and teamwork with all other departments.
Attending meetings as requested.
Understand, keep abreast of and comply with state laws and local regulations that affect service operations, such as hazardous waste disposal.
Hiring, training, motivating, counseling and monitoring the performance of all service department staff.
Direct and schedule the activities of all departmental employees.
Providing technical assistance to employees as needed.
Conducting meetings with department employees to discuss activities and problems of mutual interests.
Notable Achievements
Attending special training on Bendi forklifts both 4th series and 5th series.
Fire fighting training.
Key Result Areas
Perform work as outlined on repair order with efficiency and accuracy, in accordance with factory standards.
Diagnose cause of any malfunction and perform repair.
Communicate with parts department to obtain needed parts.
Examining the vehicle to determine if additional safety or service work is required.
Documentation of work performed.
Supervise work of any apprentice technicians as assigned.
Keep shop area clean, neat and accounting for all dealership-owned tools at all times.
Notable Achievements
Supported safety rules and introduction of auto electrical department.
Participation in procurement of new spare parts for vehicles and workshop machines.
Monitoring the allocation of repairs orders to ensure the right task are handed to the technician with the suitable skills for the job.
Ensure that standard operating procedures are followed including health and safety standards for technicians and staff, proper use of tools and equipment and care of customer property.
Acting as an interface between technicians and management.
Maintaining communication with team leaders and technicians by clarifying diagnostic procedures and sharing, explaining new information in bulletins.
Provide reports related to departmental monthly targets and average productivity..
Monitoring the quality of the services provided by the technicians to facilitate a high standard and raise the customer satisfaction index.
Minor fabrication, welding and auto electrical works.
ÿNotable Achievements
Tools management and emergency maintenance planning.
Design and modification of simple auto parts.
Undergraduate degree in Bachelor of industrial technology with specialization in automotive engineering.
NATIONAL DIPLOMA WITH A PASS