CEO Global Biotek Consulting
IRCA UK
مجموع سنوات الخبرة :21 years, 3 أشهر
♦ CEO Global Biotek Consulting (August 2012 till date)
♦ HSE Practitioner.
♦ ISO 9001:2008 Quality Management System (IRCA UK) Certified Lead Auditor ISO 14000:2004 Environmental Management System (IRCA UK) Certified Lead Auditor
♦ OHSAS 18001:2007 Quality Management System (IRCA UK) Certified Lead Auditor
♦ Auditing Facilities for QMS, OHSAS, EMS and SA 8000.
♦ Training (Entrepreneurship, Incident management & Regulatory Affairs Management etc)
• Responsible for the resolution of all community disputes, regulatory affairs, product complaints and litigation matters protecting the company’s intangible asset of $130 billion as well as the tangible asset of $ 30 billon.
• Manage business risk and monitor validated action plan
• Responsible for community relations
• Responsible for preparing annual business budget ( =N=1billion) in line with corporate business objective
• Relationship Management
• Maintaining Consumer Response and Incident Management.
• Call Centre Management.
• Liaise with government regulatory agencies in resolving all consumer complaints matter e.g. SON,
• NAFDAC, CPC, DCR, States Ministry of Justice etc
Quality Assurance Manager:
• Responsible for the resolution of all community disputes, regulatory affairs, product complaints and litigation matters protecting the company’s intangible asset of $130 billion as well as the tangible asset of $ 30 billon.
• Manage business risk and monitor validated action plan
• Responsible for community relations
• Responsible for preparing annual business budget ( =N=1billion) in line with corporate business objective
• Relationship Management
• Maintaining Consumer Response and Incident Management.
• Call Centre Management.
• Liaise with government regulatory agencies in resolving all consumer complaints matter e.g. SON,
• NAFDAC, CPC, DCR, States Ministry of Justice etc
Microbiologist;
Ensure compliance to government policy on the effluent discharge into the environment.
Ensure that the microbial load of raw materials, finished product conform with Coca - Cola standards
Coordinate and ensure Good Manufacturing Practices and Good Housekeeping at all times.
Managed the performance management system for the junior staff
Identified training needs and designed training programmes in conjunction with Learning Centre, Ho
Prepared Quality plant annual business plan and operating expense budget.
Prepared standard operating procedures and flow charts for all key activities in the plants.
Managed interface with government regulatory agencies.
Quality Assurance Manager;
• Ensuring compliance with quality standards Meet Beverage Product and Package Quality targets (BPQI & PCQI).
• Ensuring all Raw Materials used meet Coca-cola specification for good quality products
• Waste Management
• Attending to consumer complaints and ensure they are satisfactorily resolved to avoid exposure to litigations
• Identification of HACCPs in the plant to reduce the risk involved to zero
• Ensuring the GMP of the plant is of food industrial standards in order to achieve good quality products and good company image
• Staff appraisal and disciplinary process management
• Yearly, Monthly, Weekly and daily Production planning and operations review
• Liaise with and attend to government agencies on regulatory issues and ensure compliance to avoid any sanctions from them.
• Manage and coach subordinates in order to increase their capability and efficiency in carrying out their duties.
• Departmental Budgeting, Monitoring and Control
• Departmental Budgeting, Monitoring and Control
Consumer Services (Nov. 2001 to June, 2009) and Public Affairs Manager Nigerian Bottling Company
♦ Responsible for the resolution of all product complaints
♦ Responsible preparing annual business in line with corporate business objective
♦ Coordinating process into all plant facility tours by plant Quality Assurance Manager and Human Resources Manager
♦ Relationship Management
♦ Maintaining Consumer Response database and collate report monthly.
♦ Information Centre Management.
♦ Liaise with government regulatory agencies in resolving all consumer complaints matter.
Reports to the Director of Public Affairs and Communication and has as direct reports, Consumer Services Officers.
Quality Assurance Manager (Sept. 1998 - Nov. 2001) Nigerian Bottling Company
♦ Ensuring compliance with quality standards Meet Beverage Product and Package Quality targets (BPQI & PCQI)
♦ Ensuring all Raw Materials used meet Coca-cola specification for good quality products
♦ Waste Management
♦ Attending to consumer complaints and ensure they are satisfactorily resolved to avoid exposure to litigations
♦ Identification of HACCPs in the plant to reduce the risk involved to zero
♦ Ensuring the GMP of the plant is of food industrial standards in order to achieve good quality products and good company image
♦ Staff appraisal and disciplinary process management
♦ Yearly, Monthly, Weekly and daily Production planning and operations review
♦ Liaise with and attend to government agencies on regulatory issues and ensure compliance to avoid any sanctions from them.
♦ Manage and coach subordinates in order to increase their capability and efficiency in carrying out their duties.
♦ Departmental Budgeting, Monitoring and Control
♦ Departmental Budgeting, Monitoring and Control
Report to the Plant Manager. Direct report- Shift Quality Assurance Managers and Microbiologist.
Plant Microbiologist: Nigerian Bottling Company Plc, Aba (1993-1997)
• Ensure compliance to government policy on the effluent discharge into the environment.
• Ensure that the microbial load of raw materials, finished product conform with Coca - Cola standards
• Coordinate and ensure Good Manufacturing Practices and Good Housekeeping at all times.
• Managed the performance management system for the junior staff
• Identified training needs and designed training programmes in conjunction with Learning Centre, Ho
• Prepared Quality plant annual business plan and operating expense budget.
• Prepared standard operating procedures and flow charts for all key activities in the plants.
• Managed interface with government regulatory agencies.
Report to the Plant Quality Assurance Manager.
• M.SC. Medical Microbiology, University of Lagos (2008)
• Associate Member, Nigerian Institute of Public Relations (2005)
• B.SC. (Hons) Microbiology, University of Ibadan (1987) .
• Associate Member, Nigerian Institute of Medical Laboratory Sciences (AIMLS,