Guest Relation Agent
Ramada Encore Hotel
Total years of experience :0 years, 11 Months
Supervising stripping of containers
Controlling and reconciling stocks
Issuing waybills during ship discharge
Prepare daily operations report
Participating in regular monthly inventories
Updating warehouse records e.g ledger books
Storing luggage for the guest
Arranging transportation for the guest
Help the guest by carrying the luggage to the room and from there rooms to the lobby
Buy tickets for the guest to see shows or local attractions
Reason for leaving: It was time to move upwards in my career and take on a new challenge and additional
Handling reservation by e-mail, calls, fax and walk in guest
Arrange transportation for the guest
Checking-in and checking-out of the guest
Cash handling and familiarizes with cashiering systems
Help the guest with all paper work such as e-mail, photocopy, scanning
Maintaining excellence in customer care.