George Kiarie Muguko

Logistics Executive at SEP

• Egypt
• December 2012 to January 2014

Schlumberger Oil and Gas project
• Monitor product import /export processes to ensure compliance with regulatory or legal requirements.
• Regularly monitor the picking process and prints the invoices once picks are completed.
• Make sure all the ULD to be used are up to standards according to the destination of the shipments.
• Verifying of shipments and batch order by regions.
• Tracking of shipment through SSA Warehouse Management systems.
• Stocktaking to determine what we have given out and still in (FIFO & LIFO).
• Quality control report writing.
• Preparing for shipment to be shipped out.
• Signing proof of delivery/handover (POD).
• Conformation of BOE if matching the shipment received.
• Basic dangerous good knowledge.
• Rectify problems such as damages, shortages and non-conformance to specifications.
• Resolve problems- concerning transportation, logistics systems, imports or exports, or customer issues
• Monitor product import or export processes to ensure compliance with regulatory or legal requirements.
•
Customer Service
Knight Bridge Global, Dubai
• Recording details of inquiries, complaints, and comments, as well as actions taken.
• Contact customers in order to respond to inquiries or to notify them of claim investigation results and
any planned adjustments
• Refer unresolved customer grievances to designated departments or Managers for further investigation.
•
Ramp Operation/ Check-in