Head Of Information Technology
Confidential
مجموع سنوات الخبرة :9 years, 9 أشهر
Overseeing IT operations and evaluating them according to established goals.
• Devising and establishing IT policies to support the implementation of strategies set by management.
• Analyzing business requirements of all the departments to determine their technology needs.
• Recommend efficient and cost-effective technological equipment and software.
• Inspect the use of technological equipment and software to ensure functionality and efficiency.
• Identify the need for upgrades, configurations, or new systems and cybersecurity to the whole network.
• Ensure the security of data, network access and backup systems.
• Identify problematic areas and implement strategic solutions in time.
• Audit systems and assess their outcomes.
• Preserve assets, information security and control structures.
• Ensure network components meet needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions.
• Handle annual budget and ensure cost effectiveness.
• Manage IT staff, by training, communicating job expectations, guiding, and appraising their performance.
I was working on a tender between the company and the Ministry of Education in the State of Kuwait, and I was part of a team, and my tasks were the following:
- Repairing, controlling, monitoring and responding to inquiries to problems to users' problems about modems, software, hardware, network, Email, user account, printers, scanners, VoIP phones, performing security, fax and performing data backups and disaster recovery operations and maintaining control records.
- Working with users to formulate and document business processes requirements, Identifying, investigating, and Analyzing information and technology to meet those needs and Directing the selection and installation of ICT resources and documentation, and conducting formal training classes the provision of user training.
- Install, maintain, troubleshoot, and upgrade and evaluate appropriate software networking, operating system software, Web-server software and software applications and ensuring efficient use of applications and equipment and overseeing the security of ICT systems and Taking responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans and coordinate access and use of computer networks.
- central reference and information source, providing guidance and assistance in the system project decision, making process and Developing functional specifications for use by system developers using project management methodologies, principles and techniques to develop project plans and to cost and resource.
- Creating custom WordPress themes and plugins to suit the need of clients.
- Ensuring high-performance and availability, and managing all technical aspects of the CMS.
- Contributing to support of current client websites.
- Dealt with customers technical issues and provided feedback to developers.
- Hosting and Maintenance of servers and Websites.
I was working on a tender between the company and the Ministry of Education in the State of Kuwait, and I was part of a team, and my tasks were the following:
- Repairing, controlling, monitoring and responding to inquiries to problems to users' problems about modems, software, hardware, network, Email, user account, printers, scanners, VoIP phones, performing security, fax and performing data backups and disaster recovery operations and maintaining control records.
- Working with users to formulate and document business processes requirements, Identifying, investigating, and Analyzing information and technology to meet those needs and Directing the selection and installation of ICT resources and documentation, and conducting formal training classes the provision of user training.
- Install, maintain, troubleshoot, and upgrade and evaluate appropriate software networking, operating system software, Web-server software and software applications and ensuring efficient use of applications and equipment and overseeing the security of ICT systems and Taking responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans and coordinate access and use of computer networks.
- central reference and information source, providing guidance and assistance in the system project decision, making process and Developing functional specifications for use by system developers using project management methodologies, principles and techniques to develop project plans and to cost and resource.
I was working in a tender between the company and the National Assembly in the State of Kuwait and I was part of a team and my duties were the following:
- Repairing, controlling, monitoring and responding to inquiries to problems to users' problems about modems, software, hardware, network, Email, user account, printers, scanners, VoIP phones, performing security, fax and performing data backups and disaster recovery operations and maintaining control records.
- Working with users to formulate and document business processes requirements, Identifying, investigating, and Analyzing information and technology to meet those needs and Directing the selection and installation of ICT resources and documentation, and conducting formal training classes the provision of user training.
- Install, maintain, troubleshoot, and upgrade and evaluate appropriate software networking, operating system software, Web-server software and software applications and ensuring efficient use of applications and equipment and overseeing the security of ICT systems and Taking responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans and coordinate access and use of computer networks.
- central reference and information source, providing guidance and assistance in the system project decision, making process and Developing functional specifications for use by system developers using project management methodologies, principles and techniques to develop project plans and to cost and resource.
Higher Institute of Advanced Studies Information system. Graduation year: 2012