IT support
Omega Software SARL
Total des années d'expérience :5 years, 6 Mois
Conducting software application
Creating network between several computers
Formatting computers, iPads and android notebook
Piloting software training in several departments and fields
Software repair
Follow up
Maintained a professional customer relationship
manage a plan into achieving customer's satisfaction and needs
Encountering professionalism in selling and communication
Managed a network and gaming shop with a partner
maintenance of all hardware and software issues
Deep knowledge in all hardware on a pc
Installing different operating systems like MAC OS X, Windows, Android, IOS.
Cabling, routing and remote access
-Created and managed strategic plans
-Managed team of 12 Staff members
-Developed and maintained staff motivation
-Team Leading
Facilitating people’s needs for money by representing loans.
- Implementing a training program that consists on professional selling.
-Enforcing the communication skills.
-Assuring a correct Feedback from my trainee
-Helping my trainee to exercise on-the-job program
-Using a professional program for problem resolution.
-Serving guests based on their needs.
-Acquiring the best communication skills.
Explain the role of information technology as a business enabler and identify and explain management information systems applications including customer relationship management systems, enterprise systems, e-commerce applications, transaction processing systems, business analytics, and emerging technologies. Evaluate the organizational fit and suitability of business applications and interpret the interaction between information technology, customers, processes, data, infrastructure, participants, and environment in an organization. Understand the ethical challenges of information technology and explain the evolving role of management information systems in the organization, and the role and careers of MIS professionals.
academic lessons about biology and chemistry.
None.