General Manager
Ishtar
مجموع سنوات الخبرة :23 years, 10 أشهر
- General Manager for Ishtar Group in Basra and Al Najaf
- Responsible for the P&L and Business turnover.
- Managing all business departments (Financial, HR, Operations, Logistics)
- Ensuring a high level of customer service and implementing company policies
- Training and Implementing ISO and Lean Program Standards.
-Planning, organizing, directing and running optimum day-to-day operations to exceed our customers’ expectations
-Increasing production, assets capacity and flexibility while minimizing unnecessary costs and maintaining current quality standards
-Responsibility for production output, product quality and on-time Shipping
-Managing the Budget of Productions, Cots and Controlling Wastage's expenses.
- Training Management and Staffs on Lean Management Program, and following up with ISO9001 and ISO22000.
- Factory General Manager for Pino Industrial Factories, with 100+ Staffs & Management.
- Responsible for the P&L of the Company.
- Manage the preparation and consolidation of the functional budgets in a timely manner.
- Manage and control the budgets to ensure that costs are controlled and services maintained to the required standards.
- Monitor expenditure and financial performance against the budget in order to minimize the expenditure and maximize utilization of resources.
- Manage production planning, production processes and product storage, maintenance & facilities, quality control and health, safety & environment functions to ensure they are aligned to support the business objectives.
- Assisting in getting the ISO 9001 Certificate, and the implementation of KPI and Lean Programs.
- Accomplishes regional sales human resource objectives in Asia, by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees in assigned districts; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
- Achieves regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining regional sales system improvements; implementing change (ERP & KPI).
- Meets regional sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
- Establishes sales objectives by creating a sales plan and quota for districts in support of national objectives.
- Maintains and expands customer base by counseling district sales representatives; building and maintaining rapport with key customers; identifying new customer opportunities.
- Recommends product lines by identifying new product opportunities, and/or product, packaging, and service changes; surveying consumer needs and trends; tracking competitors.
- Implements trade promotions by publishing, tracking, and evaluating trade spending.
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.
- Accomplishes sales and organization mission by completing related results as needed.
- Improve the operational systems, processes and policies in support of organizations mission specifically, support better management reporting, information flow and management, business process and organizational planning (ERP & KPI)
- Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions.
- Play a significant role in long-term planning, including an initiative geared toward operational excellence.
- Oversee overall financial management, planning, systems and controls.
- Management of agency budget in coordination with the Executive Director.
- Development of individual program budget invoicing to funding sources, including calculation of completed units of service.
- Payroll management, including tabulation of accrued employee benefits.
- Disbursement of checks for agency expenses.
- Organization of fiscal documents.
- Regular meetings with Executive Director around fiscal planning.
- Supervise and coach office manager on a weekly basis.
- Recruitment and Training new and existing Staffs on their duties and responsibilities.
- Maintains administrative staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
- Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
- Provides supplies by identifying needs for reception, switchboard, mailroom, and kitchen; establishing policies, procedures, and work schedules.
- Provides communication systems by identifying needs; evaluating options; maintaining equipment; approving invoices.
- Purchases printed materials and forms by obtaining requirements; negotiating price, quality, and delivery.
- Completes special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results (ERP & KPI)
- Provides historical reference by developing and utilizing filing and retrieval systems.
- Improves program and service quality by devising new applications; updating procedures; evaluating system results with users.
- Achieves financial objectives by anticipating requirements; submitting information for budget preparation; scheduling expenditures; monitoring costs; analyzing variances.
- Maintains continuity among corporate, division, and local work teams by documenting and communicating actions, irregularities, and continuing needs.
- Maintains professional and technical knowledge by attending educational workshops; benchmarking professional standards; reviewing professional publications; establishing personal networks.
- Contributes to team effort by accomplishing related results as needed.
Trainig new interns staff, handling cash, and serving V.I.P customer, and i had a certifecate Staff no.1 in all branches, in sales and customer service, and bringing new deposits, loan, credit cards, having a GULF driving license .
Managed a team of 15 staff that established MC-Donald chain, and Trainig new interns staff.
TS3 ,3 years diploma in banking,and financing,accounting,plus computer system.
1st year university in pure math.
3rd year Science experimental