Account Manager, Middle East Region
Fixed and Mobile (DT One)
Total years of experience :13 years, 7 Months
Responsible for business development/Account Management with Key Accounts
(Telco, MTOs, Digital/E-commerce, POS) with main focus on Pricing, Products and
Marketing.
- Generate new revenue by signing new accounts quarterly
- Manage key accounts in the ME region(excluding KSA) reporting directly to C-Level
- Achieved high growth in the account`s revenue and high profitability improvement
- Established a new pricing model leading to an increase in profit
- Engaging with money transfer companies as potential partners
ESCO represents a number of leading manufacturers and suppliers of construction
(DOW Chemicals, Saint-Gobain, Firestone, etc...)
- Extended sales from products' distribution for DOW Chemicals to abrasives for
Saint-Gobain in the ME region
- Achieved over 28% average annual sales growth
- Increased productivity by more than 75% on Abu Dhabi and Al Ain Emirates
- Managed the 25-person billing department to ensure that the activities were in
compliance with department protocol
- Established a roaming support department of 10 employees
- Managed a team of 12 in corporate, facilitating the customer service process
- Established and managed new department, including 3 direct reports
Africell has been the market leader since 2006 in terms of the number of subscribers
and today offers more than 93% territorial coverage in The Gambia.
- Established and managed 3 billing platforms: NSN, Huawei and Ericsson
- Achieved the launch of 10 roaming partners per week
- Planned and managed the 2G/3G/4G/LTE migration of platforms for 5M+
customers
- Automated system checks that resulted in accurate performance and reduced
reporting efforts by 4 man-hours /day
Managing the Database of a Digital Shop