جيرالد رييس, IT Admin / Social Media / Graphic Design / Web Developer / Photography

جيرالد رييس

IT Admin / Social Media / Graphic Design / Web Developer / Photography

Al Siddiqi Holding

البلد
قطر - الدوحة
التعليم
بكالوريوس, Computer Science
الخبرات
12 years, 11 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :12 years, 11 أشهر

IT Admin / Social Media / Graphic Design / Web Developer / Photography في Al Siddiqi Holding
  • قطر
  • أشغل هذه الوظيفة منذ أكتوبر 2015

AlSiddiqi Holding is a multinational company established in Qatar by the prominent AlSiddiqi family. With its humble beginnings in Souq Waqif back in 1922, AlSiddiqi Holding has grown to become the strong business it is today, offering both home grown Qatari brands and international brands for the consumer’s pleasure. Its presence is felt in nine countries across the GCC and MENA region through its numerous original brand outlets, retail stores, indoor theme parks, restaurants, and real estate projects.

Research, diagnose, troubleshoot and identify solutions to resolve issues.
Follow standard procedure for proper escalation of unresolved issues to the appropriate internal teams
Provide prompt and accurate feedback
Ensure proper recording and closing of all issues
Prepare accurate and timely reports
Document knowledge in the form of knowledge base tech notes and articles
Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification.
Generate, edit, publish and share daily content that builds meaningful connections and encourages community members to take action.
Set up and optimize company pages within each platform to increase the visibility of company’s social content.
Moderate all user-generated content in line with the moderation policy for each community.
Create editorial calendars and syndication schedules.
Design and Create website samples for approval
Improve quality of online presence for all brands
Build and maintain websites for the main company and brands

IT Admin/ Social Media Manager / Graphic Designer / Recruitment Support في North Oryx FZCO/ISE PARTNERS
  • الإمارات العربية المتحدة
  • فبراير 2014 إلى أكتوبر 2014

North Oryx FZCO is a Dubai based company focusing on different business opportunities such as Petrochemicals, Cosmetics, and Fashion. Company started back in 2005 which is a partnership between local and international investors.

Installing and configuring computer hardware operating systems and applications.
Monitoring and maintaining computer systems and networks.
Talking staff through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues.
Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
Replacing parts as required.
Providing support, including procedural documentation and set up a system.

Develop and expand community and/or blogger outreach efforts.
Oversee design (ie: Facebook Timeline cover, profile pic, thumbnails, ads, landing pages, Twitter profile, and blog).
Design, create and manage promotions and Facebook ad campaigns
Demonstrate ability to map out marketing strategy and then drive that strategy proven by testing and metrics.
Implement a proactive strategy for capturing customer online reviews. Monitor online ratings and respond accordingly.
Monitor trends in Social Media tools, applications, channels, design and strategy.

IT Support / Social Media / Graphic Design في Aetius Media
  • الإمارات العربية المتحدة
  • أبريل 2013 إلى فبراير 2014

Aetius Media is an interactive communications consultancy, specializing in content development and media management. By using a list of tools and services, from copywriting through to data analytics, Aetius has continued to expand its client base, servicing both corporations and individuals across the region.

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Respond to queries either in person or over the phone.
Write training manuals.
Train computer users.
Maintain daily performance of computer systems.
Respond to email messages from colleagues seeking help.
Install, modify, and repair computers hardware and software.
Run diagnostic programs to resolve problems.
Resolve technical problems with LAN, WAN and other systems.
Install computer peripherals for users.
Run reports to determine malfunctions that continue to occur.
Curate relevant content to reach the audience most likely to buy from you.
Write editorial content
Monitor, listen and respond to users in a “Social” way while cultivating leads and sales.
Conduct online advocacy and open stream for cross-promotions.
Identify threats and opportunities in user generated content surrounding the business, report to appropriate management.
Analyse campaigns and translate anecdotal or qualitative data into recommendations and plans for revising the Social Media campaigns.
Monitor effective benchmarks for measuring the impact of Social Media programs. Analyze, review, and report on effectiveness of campaigns in an effort to maximize results.

IT Admin / Social Media / Graphic Design في Ola’s Fashion/ Dubai Bridal
  • الإمارات العربية المتحدة
  • أكتوبر 2011 إلى مارس 2013

Ola’s Fashion Distribution is a company with an inimitable edge. Positioned within the energetic business hub of Dubai, OFD represents renowned designers in the Middle East and North African markets. By facilitating effective representation and distribution for International fashion design companies, which is supported by sound research and development, OFD aims to ensure successful brand outreach.

Handling all marketing operations for Ola's Fashion (Distribution Company), The Bridal Showroom (Retail Store), Alberto Makali (Retail Store), TheDressRoom (Online Store).
Giving e-mail supports, creating e-mail blasts for marketing, handling all media on websites, creating designs for banners, website designs, and social networking site posts and interaction with the viewers (Facebook, Twitter, Pinterest, Youtube).Handling online sales and inventory system for an Online Store.
Handling all hosting accounts, backend and frontend access for websites.
Handling local servers, configuring all needed software and systems which is needed by the company.
Installing and monitoring Time Attendance Machines, Accounting software installation and maintenance for Quickbooks Pro 2012.
Creating step by step procedures for the backend of the website for easy use and access.
Installs, configures, and optimizes operating systems.
Monitors the performance of systems, services and the network. Notes trends and initiates action when necessary.

IT Support في Task Us Integrated Solutions
  • الفلبين
  • يوليو 2010 إلى أغسطس 2011

Task Us Integrated Solution is an outsourcing company that offers a Virtual Assistant Service in the globe. It’s based in Santa Monica, California and in May 2009, Task Us established its first ever Integrated Solution Center

الخلفية التعليمية

بكالوريوس, Computer Science
  • في De La Salle University
  • يناير 2010

الثانوية العامة أو ما يعادلها,
  • في Cavite School of Life
  • يناير 2005

الثانوية العامة أو ما يعادلها,
  • في St. Joseph’s Academy
  • يناير 2003

الثانوية العامة أو ما يعادلها,
  • في St. Joseph’s Acamdey
  • يناير 2000

Specialties & Skills

COMPUTER HARDWARE
CONTENT MANAGEMENT
DICTATION
EDICIÓN
FASHION
LOTUS NOTES
MICROSOFT WORKS
NETWORKING
WRITING