Senior Branch Service Representative
Commercial Bank of Dubai
Total years of experience :17 years, 5 Months
•Provides accurate and friendly customer service regarding bank products, services and sales campaigns / promotions
•Assists customers in account openings, cheque books requests, applications for credit cards, car loans, personal loans and mortgage loans
•Handles customer complaints and refers to proper bank personnel in line with bank policies and procedures
•Achieves sales and referral quotas by actively cross-selling and referring customers to proper bank personnel for additional bank products and services
•Adheres to bank security policies and maintains confidentiality of bank records and client information