Sr' Supervisor - Chennai
Ample Technologies Pvt Ltd
Total years of experience :9 years, 11 Months
Since Apr "2012" To Till date with Ample Technologies Pvt Ltd (Imagine Apple Premium Reseller) As Sr' Supervisor - Chennai
• Assisting in the marketing activities of the store, combined with sales target generated from the activities.
• Be an expert in the product knowledge and achieve commercial targets.
• To be a sales consultant to the customer and satisfy in and out needs of the customer by giving them wow experience.
• Conducting daily briefing and set the target according to the commits and run rate.
• Motivating the team members on achieving the monthly targets.
• Hunting on top corporates to make bulk orders.
• To make religious follow up with the customers to generate repeat and referral business.
• Carry out stock audit report on weekly basis.
• Monitoring FIFO at the time of billing.
• Attending Apple training and updating the product knowledge on new product launch.
• Maintain reports to keep a track of the progress.
• Preparing Retail Sales Analysis report for the store and share it with the Team and to the top management by EOD
Since MAY "2011" To MAR "2012" with Re-Store (Aforeserve.com.Ltd) As TERRITORY MANAGER (Accessories Sales) - T.N
The Noteworthy Milestones:
• Successfully handled 10 distributors across T.N and achieved the target of 15 Lacs per month.
• Train, motivate and evaluate a team size of 8 Business Managers across T.N.
• Monitor and evaluate the sales performance of the individual to ensure satisfaction of sales objectives.
• Coordinated scheduling according to the appointments and travelling all across T.N to create a strong distributor base and develop the business.
• Analyzing the market survey and communicating the same to the marketing team in order to improvise the products quality and applications.
• Floating incentive schemes to all the Distributors and Dealers to crate good relationship with the clients to achieve repeat, referral and healthy business
• Coordinating with C&F in stock dispatch, distributers outstanding data and closing stock
• Generating the daily visit report and reviewing the team by the day end.
• Mailing all the reports to my reporting boss by EOD.
Since MAR "2010" To APR "2011" with Re-Store (Aforeserve.com.Ltd) As STORE BUSINESS MANAGER - Chennai
The Noteworthy Milestones:
• Successfully handled Store sales, revenue generation & operations.
• Effectively managed a team size of 8 L2 engineers, 2 L3 Engineers and 5 Filed Executives along with a CCO & A.O
• Conducting service camp (Free Handset check up, Spare replacement, Mobile insurance AMC & WEP, Accessories sales) across top corporate such as Mahindra Holidays, Expofright India Ltd, Hindustan Petroleum Corporation Ltd, Oil and Natural Gas Corporation Ltd and also for Small Scale Industries.
• Activity such as Canopy, Pamphlet distribution, store visibility, floating new offers, SMS blast to the existing customers and free service camp.
• Supporting the team by Floating incentive schemes to motivate the team and help them achieve the target.
• Planning and tasking the team members with sufficient tasks.
• Reviewing the daily tasks by end of the day and reviewing the team performance by end of the month.
• Generating daily reports on revenue generation, customer walk-in, handset intake, and Accessories sales and Account closing.
• Mailing all the reports to my reporting boss by EOD.
From JAN "2008" To FEB "2010" with Reliance communications Ltd. As TEAM LEADER - (Enterprise business) Chennai
The Noteworthy Milestones:
• Playing a role of a team lead, managing more than 8 field executives and 2 tele callers.
• Planning and tasking the team members with sufficient tasks.
• Reviewing the daily tasks by the end of the day.
• Assisting team members to achieve their targets consistently.
• Hands on guy; actively involved in corporate sales and achieving numbers month after month.
From APR "2006" To DEC "2007" with CSS Slash Support. As APPLICATION ENGINEER- T.nagar Chennai. (Project: Real Networks Process: Win Back)
The Noteworthy Milestones:
* Successfully handled the Product like Game Pass Super Pass & Rhapsody
* Educating the customers about the product & Retaining them from cancellation
* Making 40% of saves per day & 4 appreciation calls in a week
* Documenting the customers details in three different software
From OCT "2004" To MAR "2006"with Reliance Communications ltd. As Customer Care Executive Teynampet Chennai
The Noteworthy Milestones:
* Achieving the target month on month.
* Handling Customer care, Billing, Store sales, Corporate sales & Operations.
* Interact with customers on their grievances & give solution.
* Give service to the customer after sales regarding billing issues, credit limit, etc.
* Collecting first & second month bills.
* Follow-up each Corporate account once in a month.
Academic Chronicle Graduate in Commerce from Madras University (2003-2006)