Gerone Caezar ليمبين

• Provide administrative support to the center manager, assisting with day-to-day operation.
• Manage company set up procedures for clients in collaboration with Sharjah freezone
authorities. (SRTIP, SHAMS & SPC)
• Address and resolve client inquiries related to government services provided by the center.

• Excelled as a Typist Administrator in the Elite section of the Customer Relationship
Management department.
• Played a key role in the Elite client services team by efficiently managing service requests
and tickets, ensuring that Elite clients received prompt and high-quality support.
• Advanced to Customer Relationship Executive in the Standard walk-in team, where I
oversaw comprehensive client interactions, addressed a range of client issues, and
delivered customized solutions.
• Managed intricate client-facing tasks, including processing payments, handling golden visa
applications, coordinating penalty waivers, adjusting service charges, managing refunds for
Expressions of Interest (EOI), and overseeing tenancy contracts.
• Stepped up to support an understaffed team by managing additional responsibilities
without compromising the quality of my own work.

• Preparing New Lease Document/New Company Registration
• Renewal of Lease and License
• Preparing Documents for Approval/Signature and do follow up.
• Assist Clients to gauge service satisfaction and smooth applications/transactions.
• Answered mailed, emailed, telephoned and in-person requests for service and information.

Responsible for the timely, accurate and efficient preparation and management of
documents.
 Copying, scanning and storing documents
 Distribute project-related copies to internal teams
 Create templates for future use
 Maintain confidentiality around sensitive information and terms of agreement
 Indexing and uploading the documents to internal system

• Responsible for the timely, accurate and efficient preparation and management of
documents.
• Copying, scanning and storing documents
• Distribute project-related copies to internal teams
• Create templates for future use
• Maintain confidentiality around sensitive information and terms of agreement
• Indexing and uploading the documents to internal system